Product Lead (Fully Remote)

PaceMate™ Product Lead (Full-Time, Remote)
Primary Location: All U.S. Locations (Remote)
Why Work at PaceMate?
Recognized as a Top 100 Healthcare Technology Company by Healthcare Technology Report, PaceMate is one of the nation’s fastest-growing companies in cardiac rhythm management software and remote monitoring. Combining the most technologically advanced cloud-native software, research-grade data, and seamless integrations, PaceMateLIVE™, the company’s flagship remote monitoring software platform, is enabling many of the nation’s most renowned electrophysiologists, device clinics, and healthcare systems to effectively manage their device patient populations. With PaceMate, healthcare organizations can experience comprehensive interoperability and secure data exchange, significantly improving patient outcomes, reimbursements, and productivity.
JOIN OUR TEAM
Joining the PaceMate™ Team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies.
We are currently seeking a Product Lead to own a product area end-to-end — from problem discovery through requirements, design, delivery, and post-launch success measurement — with no split between strategy and execution. The role sits at the intersection of patient/customer needs, clinical stakeholders, and engineering, translating ambiguous problems into build-ready requirements, and owning whether releases actually move the metrics they were meant to move.
AI fluency is core to how the work gets done: the Product Lead uses AI tools daily for prototyping, research synthesis, and drafting specs and release materials to compress idea-to-validation cycles from weeks to days.
PaceMate offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, Vision, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage.
Essential Functions & Responsibilities
Own a product area end-to-end: discovery, requirements, prioritization, delivery, and post-launch iteration
Design own features through to customer-validated, build-ready designs
Translate customer, clinical, and internal stakeholders input into requirements and acceptance criteria
Define success metrics at discovery and evaluate whether releases achieved them post-launch
Run and synthesize user research (interviews, support themes, usage data) into actionable decisions
Collaborate daily with engineering as an embedded partner
Use AI tools to prototype, synthesize research, and draft specs, PRDs, and release materials
Maintain high level understanding of PaceMate products and services
Maintain appropriate levels of current knowledge and the ability to comprehend and apply policies
Follow practices of PaceMate Mission, Vision, and Customer Service standards
Adhere to the Code of Conduct and all Company Policies and Procedures
Analyze, access, input and retrieve data
Report pertinent information and assist with tasks to support department operations toward achieving organizational goals
Drafting first-pass training call-outs or marketing talking points (supports go-to-market but isn't the primary output)
Convert engineering deliverables into release notes and flag training/marketing follow-up
Qualifications
An individual must be able to perform each Essential Function of the job satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Nothing within this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Education, Training, And Experience
Bachelor's degree in a related field, or combination of equivalent years of experience
3–5 years of product experience with demonstrated end-to-end ownership of a feature or product area
Current, hands-on use of AI tools within a product workflow, with a work sample to show (prototype, spec, or research synthesis)
Demonstrated ability to define and evaluate product success metrics post-launch
Experience working cross-functionally with engineering, design, and go-to-market teams in a remote/virtual setting
Strong written communication skills, with a track record of clear product documentation
Experience in healthcare software, including familiarity with HIPAA and EMR/EHR integration concepts
Experience building or testing customer engagement or clinical workflow platforms
Physical Requirements
While performing the duties of this job, the employee will be consistently required to remain in a stationary position working at a computer, constantly operate a computer and other office equipment, and frequently communicate with customers and employees via voice and video
Must be able to exchange accurate information, with the ability to effectively utilize voice over internet protocol; and repetitive motions using fingers and forearms in data entry
Other Requirements
Home office setup: Maintain a dedicated, separate office or room at home to ensure privacy and professional working conditions
Connectivity: Maintain a reliable, high-speed internet connection at your residence
Geographic restriction: Must reside and work exclusively within the contiguous United States
Must legally be eligible to work in the United States
Notification protocol: You must inform and receive approval from the IT department before working from any location other than the legal address PaceMate has on file. To update your address or request approval for a temporary work location, contact PaceMate IT or your HR representative. Additional information is available in the PaceMate official handbook
Foreign transport of sensitive information: When confidential information is carried into a foreign country, it must be stored in an inaccessible form (e.g., encrypted external storage) or remain in the worker’s possession at all times. PaceMate workers may not take secret PaceMate information into another country without permission from Physical Security management
May require limited travel based on the needs of the business
Equal Employment Opportunity Statement
We are an Equal Opportunity Employer and value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
REPORTING RELATIONSHIPS
Supervised by: Sr. Manager of Product
Supervises: None
Target Compensation Range: $145,000 - $160,000
About PaceMate®
PaceMate® is a patient-centered, tech-enabled cardiac device monitoring platform serving integrated delivery networks and academic health systems nationwide. Vendor-neutral and EMR-agnostic, PaceMate connects every major device manufacturer into a single platform that sits on top of any EHR.
More than 2.3 million patients are managed on the industry’s only research-grade cardiac dataset, validated by 33 peer-reviewed publications, powering AI-driven clinical and operational analytics. A managed patient services model extends clinic capacity and ensures every cardiac device patient is monitored, every time.
Learn more at PaceMate.com
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