Customer Service Specialist

Join Vylor—Powering the Future of Agriculture
At Vylor, we’re advancing agriculture through breakthrough science—combining elite germplasm, cutting-edge biotech, and next-generation expertise in gene editing and molecular breeding. Our portfolio includes trusted industry brands like Pioneer®, Brevant®, and Hoegemeyer®, delivering performance farmers rely on.
Join us to help scale innovation globally and shape what’s next in crop science.
We have an exciting opportunity for a Customer Service Representative to join our Hoegemeyer team.
Customer Service Specialists oversee order fulfillment from customer contact through delivery, partnering with internal teams to ensure the right product arrives on time with accurate documentation.
Please Note
This is a remote position.
Visa sponsorship is not available
Relocation assistance is not available.
What You’ll Do
Serve as the primary point of contact between dealers, sales, and cross‑functional partners
Manage complex customer orders across multiple sourcing locations, transportation modes, and products
Own service resolution end‑to‑end, leading corrective actions when issues arise
Train and support dealers and field teams on SeedWare order and account management
Championing the customer experience while balancing business priorities
Collaborate closely with CSS peers and Sales teams to deliver seamless service
What You Bring
High school diploma or equivalent required; Associate degree preferred
Experience in customer service, supply chain, planning, invoicing, or related functions
Strong communication and relationship‑building skills
Comfort with technology, including Microsoft Office, and ability to learn new systems
Ability to manage competing priorities with a sense of urgency
Confidence in addressing customer issues and driving solutions
Benefits – How We’ll Support You
Numerous development opportunities offered to build your skills
Be part of a company with a higher purpose and contribute to making the world a better place
Health benefits for you and your family on your first day of employment
Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays
Excellent parental leave which includes a minimum of 16 weeks for mother and father
Future planning with our competitive retirement savings plan and tuition reimbursement program
Learn more about our total rewards package here - Corteva Benefits
Check out life at Vylor! https://www.linkedin.com/company/vylorgenetics/
Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
The salary range for this position is $51,741.00 to $57,490.00.
This reflects a reasonable estimate of the targeted base salary for this role. This role is also eligible for an annual bonus. Based on factors such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made.
Corteva announced to separate our current advanced seed and genetics business to establish a standalone company, operating as Vylor, Inc. The process of the planned separation is anticipated to be completed the fourth quarter of 2026, subject to legal requirements and board approval. Should you accept this position, it is anticipated that, following conclusion of the separation, you would be an employee of Vylor, Inc. and your employment would be governed by Vylor, Inc. employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by Vylor, Inc. at an appropriate time and subject to any necessary consultation processes.
Vylor is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.

Work arrangement
No