Senior Business Systems Analyst

Position Information
Love turning messy business problems into elegant solutions? Here's your chance to shape a system used across all University of California campuses. As our Senior Business Systems Analyst, you won't just gather requirements — you'll sit at the center of a high-visibility, UC systemwide initiative, partnering with UCOP and campuses across the state while putting cutting-edge tools like AI-assisted test automation to work. If you thrive where business strategy meets modern technology — and want your work to matter for students across California — we'd love to meet you. This position is classified as predominantly remote with occasional visits to campus as needed. Working hours will be based on Pacific Standard Time (PST). The full salary range for the Senior Business Analyst is $93,200 - $174,200 annually. However, the pay scale for this position is up to $112,920 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, UCR is unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Requirements
Educational Requirements
Degree
Bachelor's degree in related area and/or equivalent experience/training.
Requirement
Required
Experience Requirements
Experience
Minimum of 1 - 3 years of experience with the development lifecycle
Requirement
Experience
6 - 10 years of related experience.
Requirement
Experience
Minimum of 1 - 3 years of experience with test automation frameworks such as Playwright, and API testing tools such as Postman
Requirement
Preferred
Experience
Minimum of 1 - 3 years of experience with Higher Education
Requirement
Experience
Minimum of 1 - 3 years of experience with Student Information Systems
Requirement
Experience
Minimum of 1 - 3 years of experience with AI-based test generation or self-healing test platforms and prompt-based development tools (e.g., GitHub Copilot, Claude, or similar).
Requirement
Minimum Requirements
Advanced knowledge of business and process analysis functions.
Advanced knowledge of related areas of IT.
Knowledge relating to the design of processes and software across the organization.
Advanced skills and methodologies associated with process and software design, modification and implementation.
Demonstrated skills needed to develop process and system implementation plans.
Demonstrated experience with process analysis, systems analysis, process architectures and systems analysis methodologies and practices including traditional waterfall, Agile, Agile Scrum, UML, UML Enterprise, et cetera.
Understanding and skill in complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
Demonstrated ability to work with others from diverse backgrounds.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills.
Advanced knowledge of business processes and procedures.
Demonstrated testing and test planning skills.
Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.
Advanced knowledge and understanding of data integration services.
Preferred Qualifications
Knowledge of applicable federal, UC, and UCR laws, rules, policies, and procedures as related to the responsibilities of the job.
Knowledge of higher education student services.
Experience applying AI-assisted tools to software quality activities, such as generating or maintaining test cases, creating test data, or analyzing defects, with sound judgment regarding validation of AI-generated output.
Working knowledge of CI/CD concepts and pipeline tools (e.g., GitHub Actions, GitLab CI) and how automated testing integrates into continuous delivery workflows.
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.
For information about our generous employee benefits package, visit: Employee Benefits Overview
Job Description Details
Generic Scope
Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.
Custom Scope
Applies advanced business process and analysis concepts and organizational objectives to resolve highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Selects methods, techniques and evaluation criteria to obtain results.
Department Custom Scope
Serving as a senior-level analyst, technical leader, and primary technical contact, the Senior Business Systems Analyst supports the UC Office of the President (UCOP) Systemwide Statement of Legal Residency Determination (SLR) project. Operating under general direction, the incumbent reports directly to the Associate Director, Campus Integrated Applications. In this role, the position is responsible for collaborating closely with UCOP partners and stakeholders across UC campuses to define business challenges, as well as elicit, analyze, and document highly complex business requirements. The incumbent works with these business partners to confirm project scope, understand work priorities, coordinate deliverables, and establish timelines, ultimately formulating appropriate process and IT solutions while delivering recommendations for improvement. The Analyst partners daily with the project's software engineer and project manager to translate business needs into functional specifications, user stories, and acceptance criteria to guide design, development, and testing. The position also champions modern quality assurance practices, including AI-assisted test automation integrated into CI/CD pipelines, and coordinates as needed to ensure solutions are thoroughly tested, well-defined, and fully aligned with campus and UC systemwide objectives.

Work arrangement
No