Field Service Engineer* - Poland

Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we obtain, use, and reuse the planet’s resources. With innovation at our core, we develop and manufacture sensor-based sorting technologies for the global recycling and waste management industry. Our success is reflected in more than 9,000 sorting units installed and a presence in over 100 countries - making TOMRA Recycling a trusted partner for customers around the globe.
At TOMRA, we encourage a culture of purpose, collaboration, and continuous improvement. Our teams are empowered to make a real impact - driven by passion, guided by responsibility, and inspired by innovation we make a shared commitment to sustainability. We believe that diverse perspectives fuel creativity, and we actively cultivate an inclusive workplace where everyone feels valued and heard.
Join us in shaping a better future through technology that matters.
Job Description
We are looking for a Field Service Engineer* based in Southern or Central Poland, preferably in the area of Katowice, Kraków, Wrocław, Łódź, or Warsaw.
As part of our Service Team, you will be responsible for the installation, maintenance, troubleshooting, and optimization of our advanced sorting systems, ensuring maximum uptime and customer satisfaction. This role combines technical expertise, customer interaction, and the opportunity to travel while contributing to a more sustainable future through innovative recycling solutions.
Main tasks are
Field service work (commissioning, operation, testing, integration, optimization, maintenance and repair) predominantly for Recycling in Germany and Europe, but also tasks in other TOMRA Sorting business streams and geographical regions may occur
Provides detailed field reports that are useful for the whole organisation after every installation or technical intervention
Takes care of a timely reporting of activities, costs and other reporting
Training of customer maintenance and service personnel on site as well as TSS Service Engineers
Providing on call technical phone support and field response to equipment and customer issues
Give support to Sales and Project Management
Ensuring the maximum performance of the TOMRA Sorting systems in the field to satisfy the customers
Responsible for an effective field service work in terms of costs and timing
Qualifications
What You'll Bring
Degree in Electrical Engineering, Mechatronics, Automation Engineering, or a related technical discipline. Alternatively, a technical qualification with relevant field service experience.
3-5 years of experience in a similar field service, maintenance, technical support, or industrial service role.
Strong electrical and mechanical troubleshooting skills with the ability to diagnose and resolve technical issues independently.
Good communication and interpersonal skills, with the ability to explain technical topics clearly to customers and colleagues.
Customer-oriented mindset and the ability to work effectively with people from different cultures and backgrounds.
Strong organizational skills and the ability to manage multiple tasks and priorities in a dynamic environment.
Hands-on approach, willingness to travel, and a passion for technology and engineering.
Fluent in Polish and good English, both written and spoken.
Valid driver's license (Category B).
Additional Information
Our Benefits
100,000 - 150,000 PLN gross per year, depending on qualifications and experience.
Annual performance bonus
Company car
Private medical insurance package
MultiSport card (70% funded by the company)
Holiday allowance
Employee Capital Plans (PPK)
Company-sponsored English lessons
20 or 26 days of annual leave (depending on length of service, in accordance with Polish labor regulations)
Comprehensive onboarding and training
Opportunity to work for a global market leader in sustainability and resource recovery
Interested?
To apply, please send us:
Your CV
A short message to the Hiring Team explaining:
Why this opportunity interests you
What makes you a strong match for the role
We look forward to hearing from you!
*TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
Most important – it’s a match!

Work arrangement
No