Business Execution Manager

Job Description
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Services Europe Business Execution Manager is responsible for supporting the delivery of Services’ strategic objectives, deliverables & governance commitments. This role focuses on strategic execution, business management activities, financial performance oversight, data analytics/performance management & legal vehicle governance. The role is an individual contributor role reporting to the Services Europe Business Execution Head.
What you’ll do
Strategy
Work across cluster & Global teams to define strategic priorities. Support or lead governance forums/programs to execute strategic priorities. Track performance against strategic priorities.
Strategic execution: Directly lead or support strategic Services programs.
Client & Growth
Work across Sales & Product teams to define & track client growth plans.
Produce client performance metrics, win-loss analysis, client experience themes & pricing models to maximise client profitability.
Produce sales & coverage productivity metrics. Lead sales productivity reviews to ensure disciplined pipeline management.
Support production of client facing materials & content in preparation for client reviews.
Performance Management & Business Administration
Coordinate business management reviews. Produce high quality presentations & supporting materials for senior business reviews.
Leverage global data sources & AI tools to produce coherent management insights/intelligence to inform Services strategy, planning & decision making.
Utilise internal & external benchmarking data to assess competitive performance/wallet share & articulate specific, actionable opportunities & threats.
Produce accurate, timely reporting to track performance against strategic priorities & defined scorecard metrics.
Continuous review, analysis & publication of performance against targets/KPI’s. Identify risks/opportunities & associated action plans.
Communication & Engagement
Build & maintain collateral & powerful visuals that tell the Services Europe story & offer meaningful insights to internal & external parties.
Publish regular updates to Europe employees and partners.
Support targeted employee engagement & VOE initiatives such as town halls, round-tables & ongoing communications in partnership with Marketing & ESPA.
Financial Performance
Work with Finance, Product & Sales teams to build & track Services Europe financial plans.
Analyse & assess financial performance metrics. Identify & articulate positive & negative financial drivers. Work directly with applicable functions & partners to define and mitigate any financial performance risks.
Provide analytical & business management support to identify expense optimisation & productivity opportunities. Lead execution of associated deliverables & productivity programs.
Lead the investment planning process for Services Europe. Work across front and back-office teams to define, prioritise & quantify investment priorities for the cluster. Track progress too plan.
Manage headcount, expense approval and other “BAU” administration processes.
Governance & Controls
Ensure Services Europe actively engages in & fully conforms with applicable business & legal vehicle governance requirements & obligations. Ensure timely & accurate execution of Services related deliverables.
Work in close partnership with the Controls, Product & Operations teams to support or lead the timely fulfilment of regulatory deliverables, CAP’s & product approvals relating to Services.
Support execution of ad hoc controls & regulatory deliverables.
Oversight of third-party analytics functions & continuity of business processes.
Represent Services Europe at senior governance forums.
What we’ll need from you
Experience working in a Business Management capacity.
PowerPoint & visual content production background.
Analytical/data expertise. Expertise with Excel.
Knowledge of & practical experience of deploying AI tools.
Financial background desirable – will have preferably spent time in a finance function.
Experience working in a controlled & regulated function. Can demonstrate an understanding & appreciation of strong risk mitigation & controls.
Track record of high quality execution against challenging deadlines.
Clear written/verbal communication & attention to detail.
Experience dealing with & supporting senior stakeholders.
Ability to work under pressure, adaptability & a very strong team ethic.
What we can offer you
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:
Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
Additional day off for volunteering
Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
Opportunity to receive an annual discretionary incentive award
Special offers and discounts for employees
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Job Family Group: Business Strategy, Management & Administration
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Job Family:Business Execution & Administration
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Time Type:Full time
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Primary Location Full Time Salary Range:241 750,00 zł - 411 650,00 zł
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Most Relevant Skills Please see the requirements listed above.
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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive