Senior Trading Systems Support (DevOps) Engineer

Who are we?
FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape.
Responsibilities-
Be part of a trading systems engineering team, dedicated to building out the core trading platforms
Work closely with cross functional teams to improve the system reliability, scalability and security
Engage in and improve the quality supporting the platform
Build and manage systems, infrastructure and applications through automation
Provide operational support to internal teams working on the platform
Work on improvements to bring in high efficiency, reduce latency, deploy systems faster
Practice sustainable incident response and blameless postmortems
Together with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents
Implement and maintain rigorous security best practices across all infrastructure, with a focus on minimizing attack surface and ensuring data integrity
Monitor system health and performance with a keen eye for identifying and resolving issues before they affect trading activity
Manage user queries and service requests (often requiring in depth analysis of the technical and/or business logic of our systems)
Proactive approach to problem analysis and resolution of production incidents
Manage Issue tracking and prioritisation of day to day production incidents
Manage platform trading support initiatives (e.g. platform monitoring, reporting, release automation)
Minimum Qualification-
Bachelors with 5+ years of working experience as Site Reliability Engineering (SRE) / Devops Engineer
Strong knowledge of Linux system internals (kernels, memory management, file systems & network I/O optimization) as well as bash scripting.
Minimum 5+ years experience in a Front Office Trading Floor or related application support experience
Need to be available to work in US (Night) Shift
Good product knowledge in financial instruments including experience in managing front to back trading lifecycle and familiar with order life cycle (Equities, FX, Crypto etc
Experience with electronic trading platforms and OMS/EMS system
Knowledge of ITIL practices including Incident, Problem and Change managemen
Experience with system monitoring platform
Proven expertise optimizing systems for lowest latency performance and productionizing trading systems, from initial concept to full deployment, including on-prem and colocatio
Strong working knowledge of network communications fundamentals TCP/IP and U
DPKnowledge of FIX protocol, as well as familiarity with low latency multicast with Aero
Strong skills around observability, debugging and performance tuning, with a willingness to dive-deep to determine the root caus
Effective communicator, with the ability to explain root causes in plain language, then outline plans and recommendations to remediate and ultimately to execute plans that systematically resolve issue
Demonstrated ability to build tools that enable rapid operational triage; leveraging logs, performance telemetry metrics and traces to make Grafana dashboards
Strong experience deploying and managing Cloud infrastructure with providers like AWS, Azure and/or GCP (accounts, profiles, IAM roles, Policies, service classes, instance types, etc
Strong experience adapting workloads to use Cloud Native technologies, like kubernetes and docker etc. (Dockerfile, docker-compose, helm charts, deploy manifest, ingress wiring, service mesh, etc
Expertise using devops deployment tooling, like Github Actions, Jenkins, ArgoCD and Ansibl
Hands-on experience developing in one or more programming languages: C, C++, Java, Python
Proficient in utilizing C++ build systems such as CMake and building CI/CD pipelines for trading system
Working knowledge of key backing services like mysql, PostgresDB, Redis, MongoDB, DynamoDB, Kafka, RabbitMQ.
Key attributes critical to success-
Strong interpersonal skills and the ability to communicate confidently and clearly with internal teams and external counterpart.
Ability to analyse complex scenarios from both a technical and business perspective and deliver solution
A sense of urgency, and an ability to deliver to deadlines in an environment where multiple competing requirements are a part.
Proactivity and a strong ownership ethos, ensuring that queries are resolved through to competition.
Desire and ability to deliver improvements to the platfolio
Preferred Qualification-
Extensive experience with DevOps for Deployment automation and App level support, as well as SRE and/or Linux systems Administrator for systems and infrastructure level support
Extensive experience in a Low Latency Electronic trading environment, where high performance is critical at all stages of the infrastructure, network and application design and implementation
Expertise in developing advanced observability capabilities (USE-RED signals, Tracing, front end observability
Bonus Points-
Experience with hardware acceleration technologies (FPGAs, GPUs, LPU, TPU)
Experience with financial data security regulations (PCI DSS, SO
Familiarity with algorithmic trading strategies and quantitative analysis

Work arrangement
No