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Job Title: Project Manager / WalkMe Specialist
Location: Fully Remote/Full Time
About The Moore Group: The Moore Group, a recognized leader in strategic consulting, partners with Fortune 100 companies to provide expert support in communications, change management, project management, and training. With 30 years of experience, we help organizations achieve clarity, alignment, and engagement across their initiatives nationally and internationally.
We are seeking an experienced Project Manager with WalkMe experience to lead and coordinate digital adoption and technology enablement initiatives across the organization. The ideal candidate will have strong project management skills combined with hands-on experience using WalkMe to support user adoption, training, onboarding, and change management initiatives.
Key Responsibilities
Lead projects from initiation through completion, including planning, execution, monitoring, and delivery.
Manage WalkMe implementation and digital adoption projects, ensuring solutions align with business and user needs.
Partner with stakeholders to identify opportunities for improving user adoption, training, and engagement.
Coordinate WalkMe content development, including SmartTips, Launchers, Walk-Thrus, Surveys, and other DAP components.
Develop project plans, timelines, milestones, deliverables, and resource requirements.
Manage project scope, risks, issues, dependencies, and change requests.
Facilitate meetings with cross-functional teams and provide clear project updates to leadership.
Work with UX, product, IT, training, and business teams to ensure a consistent user experience.
Track project progress and ensure deliverables are completed on time and within budget.
Gather and analyze user feedback and adoption data to identify opportunities for improvement.
Support user acceptance testing and coordinate rollout activities.
Develop project documentation, status reports, requirements, and process documentation.
Identify and resolve project roadblocks while maintaining strong relationships with stakeholders.
Support change-management and communications activities associated with technology implementations.
Qualifications
Education: Bachelor's degree required; master's degree preferred.
Experience: 6+ years of project management experience, preferably within technology, software implementation, digital transformation, or enterprise applications.
Hands-on Experience With WalkMe Or Another Digital Adoption Platform.
Experience managing projects involving software implementation, user adoption, training, or change management. Strong understanding of project management methodologies and best practices while also working with cross-functional teams and multiple stakeholders.
Technical Skills: Certifications: PMP and/or similar qualifications.
Required Start Time: Daily start time of 8 a.m. US-ET is required due to national and international operations.
Why Join Us?
Collaborative Environment: Work closely with a dynamic and talented team on high-impact projects.
Remote Flexibility: This position is fully remote, offering flexibility and work-life balance.
If you are an initiative-taking Project Manager with a talent for implementing key deliverables and supporting organizational change, we look forward to hearing from you.
For more information, please visit https://www.themooregroup.com.
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