Technical Underwriting Analyst

Job Description
About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Job summary:
Acrisure is seeking a Technical Underwriting Analyst to support the continued development and evolution of Vave's wholesale insurance platform. This role sits at the intersection of underwriting, product, data, and technology, helping ensure that digital underwriting workflows are efficient, intuitive, and aligned with the needs of insurance partners and internal teams.
This individual will work closely with underwriters, insurance partners, product managers, analysts, and development teams to evaluate existing processes, analyze data, identify workflow challenges, define business requirements, and support improvements to Vave's technology. For example, when a process includes unnecessary steps or creates friction for users, this role will help determine why, identify a more effective approach, and translate the business need into clear requirements for product and development teams.
The ideal candidate combines insurance industry knowledge with strong technical and analytical capabilities. Candidates should understand underwriting and insurance workflows while also being comfortable working with data, business intelligence tools, digital platforms, and product development teams. This is not a software development role, but the successful candidate must be technically proficient enough to analyze problems, understand how systems and workflows interact, and communicate effectively with both business and technical stakeholders.
This is a remote position. Candidates should be comfortable working Central or Eastern Time business hours.
Responsibilities:
Develop a strong understanding of Vave's underwriting products, platform capabilities, workflows, and partner needs
Analyze underwriting and operational workflows to identify inefficiencies, unnecessary steps, user pain points, and opportunities for automation or improvement
Use data and analytical tools to investigate platform activity, evaluate underwriting trends, identify root causes, and support product decisions
Partner with underwriting, product, analytics, operations, and development teams to translate business needs into clear platform requirements and technology solutions
Gather, document, and communicate business requirements, workflows, user needs, and enhancement opportunities
Work with insurance agents, brokers, underwriters, and other platform users to understand how they interact with Vave and identify opportunities to improve the user experience
Investigate complex platform and workflow issues and coordinate solutions across business and technical teams
Support the development, testing, and implementation of new platform functionality, underwriting products, and workflow enhancements
Participate in user acceptance testing and validate that new functionality meets business and underwriting requirements
Analyze platform usage and operational data to identify trends, adoption challenges, and opportunities to improve efficiency
Evaluate how proposed platform or workflow changes may impact underwriters, brokers, agents, capacity partners, and other stakeholders
Translate insurance concepts and business needs for technical teams while explaining technical concepts clearly to insurance stakeholders
Support documentation of requirements, processes, system functionality, testing results, and product enhancements
Partner with product teams throughout the development lifecycle to help ensure solutions address the underlying business need
Build and maintain strong relationships with internal teams and external insurance partners
Manage multiple initiatives and priorities in a fast-paced and evolving environment
Perform additional duties and projects as assigned
Requirements:
Experience within wholesale insurance, excess and surplus lines, an MGA, insurance carrier, underwriting organization, or underwriting operations environment required
Strong understanding of commercial insurance and underwriting workflows, including how agents, brokers, underwriters, MGAs, carriers, and other insurance partners interact throughout the underwriting process
Hands-on experience with SQL, Tableau, Power BI, or similar data analysis, business intelligence, or data visualization tools required
Experience analyzing workflows, business processes, or digital platforms and identifying opportunities to improve efficiency or user experience required
Demonstrated ability to translate business problems and user needs into clear requirements, workflows, recommendations, or technology solutions
Experience using data to investigate problems, identify trends, evaluate performance, or support business and product decisions
Experience working with product, technology, analytics, or development teams to support platform enhancements or technology solutions
Experience in technical underwriting, underwriting operations, insurance product, product ownership, business analysis, insurance technology, or a related function highly beneficial
Experience gathering and documenting requirements, process flows, user stories, acceptance criteria, or similar product documentation highly beneficial
Experience supporting user acceptance testing, technology implementations, platform enhancements, or workflow improvement initiatives highly beneficial
Experience with insurance portals, digital underwriting platforms, policy administration systems, or other insurance technology highly beneficial
Understanding of wholesale and E&S insurance products and the digital underwriting marketplace highly beneficial
Familiarity with APIs, system integrations, data structures, or similar technical concepts beneficial
Strong analytical and problem-solving skills with the ability to investigate complex issues and identify root causes
Strong written, verbal, and presentation skills with the ability to communicate effectively with both technical and insurance audiences
Ability to build strong working relationships with insurance partners, product teams, developers, analysts, and other stakeholders
Ability to independently manage multiple projects, requests, and competing priorities
Education and licenses:
Bachelor's degree beneficial
Education or certifications in business analysis, product management, data analytics, insurance, underwriting, technology, or a related field beneficial
Insurance designations, underwriting education, or additional industry training beneficial
Pay Details:
The base compensation range for this position is $70,000 - $100,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.co

Work arrangement
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