Account Director

We are seeking an experienced and driven Senior Strategic Account Director to lead the expansion of existing business relationships and increase Storyteq's market reach. This role is focused on nurturing long-term partnerships, identifying new business opportunities within current accounts, and contributing to the strategic growth of the company. The ideal candidate will possess a deep understanding of client needs, a passion for delivering innovative solutions, and a proven track record in account growth and strategic sales.
Key Responsibilities:
1. Client Relationship Management
Serve as the primary point of contact for key strategic accounts, ensuring strong, long-lasting client relationships
Work closely with clients to understand their business objectives and challenges, tailoring Storyteq's solutions to meet their needs.
Continuously assess the value delivered to clients, identifying opportunities to further drive success and deepen partnerships
2. Business Expansion
Proactively identify and develop opportunities for account growth, including upselling, cross-selling, and increasing contract value
Lead conversations with senior client stakeholders to identify new areas for collaboration, driving expansion across different business units or geographies
Work with clients to align Storyteq's capabilities with evolving marketing needs, ensuring alignment with business objectives and future trends
3. Strategic Sales Leadership
Develop and execute account strategies that align with client goals, leveraging Storyteq's technology and services to create high-impact solutions
Lead the end-to-end sales process for existing clients, from opportunity identification to negotiation and close
Collaborate with internal teams (marketing, product, customer success) to ensure seamless service delivery and the realisation of client expectations
4. Market Intelligence & Thought Leadership
Stay ahead of industry trends and competitive landscape to identify new market opportunities and potential threats
Act as a thought leader within client organisations, providing strategic insights on the future of digital content, marketing automation, and personalisation
Share knowledge internally to help refine Storyteq's offerings and approach to market
5. Metrics & Reporting
Regularly track, report, and measure the success of account strategies, ensuring KPIs are met or exceeded
Provide timely updates to leadership on account health, pipeline progression, and growth opportunities
Requirements
1. Experience:
7+ years of experience in a strategic sales, account management, or business development role, preferably within a SaaS, tech, or digital marketing environment
Proven success in expanding and growing key accounts, with a track record of meeting or exceeding revenue targets
Strong knowledge of digital content creation, marketing automation, and the broader digital marketing ecosystem
2. Skills:
Exceptional relationship-building skills, with the ability to engage senior-level stakeholders and decision-makers
Strong strategic thinking and problem-solving capabilities, with a customer-centric approach
Excellent communication, negotiation, and presentation skills
Ability to navigate complex, multi-stakeholder environments and drive consensus on business goals
High level of comfort with CRM tools (Salesforce, HubSpot, etc.) and reporting platforms
3. Education:
Bachelor's degree in Business, Marketing, or a related field. MBA or similar advanced degree is a plus
Benefits
Work's a treat!
On top of a competitive salary and all mandatory benefits, you can expect some additional perks:
Remote work - Enjoy the flexibility to work from anywhere, eliminate commuting,
and achieve a better work-life balance
Private health insurance - Benefit from a comprehensive health plan tailored to your needs. Complementary therapy: mental health and wellness
Dental & Vision - Up to COP 2M coverage/year
Mentor Program - Gain personalized guidance and support from experienced mentors to help you grow professionally and achieve your career goals
Referral Program - Know the perfect person to join the team? You could earn up to $2M COP for putting in a good word
Wellbeing Program -Opportunity to join regular, interactive Wellbeing Workshops or join our 30+ Wellbeing Champions
Annual Wellbeing Day - We offer all ITGers an annual Wellbeing Day to encourage rest, relaxation, and time to recharge
Learning platform - Access a wide range of online courses to develop new skills, enhance your expertise, and support your professional growth
Volunteer Day: We're all about giving back... and having lots of fun in the process!
Buy a book - Employees can claim up to 400,000 COP per calendar year for books, subscriptions, or other materials that directly support their role or contribute to their career development
We Value Diversity
We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation but the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet because we're always stronger together.
ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

Work arrangement
No