People Operations Manager - Bilingual

Transform the employee experience from onboarding through employee relations.
Use your bilingual skills to build trust with frontline teams.
Work remotely in California while staying close to the people you support.
Role Overview
A growing, purpose-driven company with a distributed frontline workforce is seeking a hands-on HR Business Partner to support leaders, strengthen people practices, and improve the employee experience.
This role combines strategic partnership with practical execution. The HR Business Partner will advise managers across the employee lifecycle, assess existing HR processes, identify opportunities for improvement, and lead changes from design through implementation.
The position is remote, but candidates must live in California and be able to travel regularly to operating locations.
Key Responsibilities
HR Business Partnership
Serve as a trusted advisor to managers on workforce planning, hiring, onboarding, performance management, employee relations, and organizational effectiveness
Coach managers through performance conversations, personnel decisions, and sensitive employee matters
Build managers’ confidence by providing practical tools, frameworks, and guidance
Develop a strong understanding of business priorities and translate them into effective people strategies
Identify workforce trends, risks, and opportunities and recommend appropriate actions
Partner with leaders to improve team effectiveness, accountability, engagement, and retention
Support organizational changes with thoughtful planning, communication, and implementation
Build trusted relationships with employees at all levels, including frontline workers
HR Strategy and Process Improvement
Assess current HR programs, systems, and processes to identify gaps, risks, and opportunities
Determine what the HR process overhaul should include and develop a practical implementation roadmap
Lead improvements from initial design through execution, adoption, and ongoing evaluation
Strengthen hiring, onboarding, payroll, benefits, performance management, employee relations, workplace safety, and compliance processes
Simplify work through automation, standardization, outsourcing, or the elimination of unnecessary steps
Create clear, accessible resources that help managers and employees navigate HR processes
Maintain accurate employee records and ensure HR systems provide reliable workforce information
Develop scalable practices for hourly, seasonal, and geographically distributed employees
Ensure compliance with California employment requirements and other applicable regulations
Employee Experience and Culture
Help create a consistent, respectful, and accessible employee experience across roles and locations
Support employee engagement, recognition, communication, and culture-building initiatives
Ensure Spanish-speaking employees receive the same quality of communication, support, and access to resources as English-speaking employees
Gather employee feedback and translate it into practical improvements
Model direct communication, accountability, sound judgment, and care in every interaction
Required Qualifications
5+ years of progressive experience in Human Resources, including experience as an HR Business Partner or in a comparable advisory role
Fluency in English and Spanish, with the ability to communicate directly and effectively with frontline employees in both languages
Current residence in California and the ability to travel quickly and regularly to operating locations
Demonstrated success advising and coaching managers on performance, employee relations, hiring, and organizational decisions
Ability to assess an HR function, define the required process improvements, and execute the changes
Hands-on experience supporting core HR functions across the employee lifecycle
Working knowledge of California employment law and HR compliance
Strong project-management and process-design capabilities
Comfort using technology and automation to improve accuracy, efficiency, and the employee experience
Ability to work effectively amid ambiguity, changing priorities, and limited infrastructure
Ideal Working Style
Take ownership and follow through on commitments
Communicate candidly, respectfully, and directly
Build trust with employees at every level of the organization
Approach sensitive employee matters with sound judgment and care
Prefer practical, straightforward solutions over unnecessary complexity
Move comfortably between strategic planning and detailed execution
Lead by example and remain accessible to both managers and frontline employees
Bring a continuous-improvement mindset to systems, processes, and the employee experience
Compensation
$120-150K base salary, performance-based bonus, and benefits. Details will be shared during the interview process.

Work arrangement
No