Senior Product Manager

Essential Job Functions:
• Product Strategy & Leadership: ▪ Define and champion a clear, multi-year product vision and strategy for the platform and integrations, aligned with overall business objectives.
▪ Mentor and develop at least one direct report, fostering a culture of excellence and growth within the product team.
▪ Conduct thorough market, customer, and competitive analysis to identify new integration opportunities and unmet needs.
▪ Develop and manage a product roadmap that balances foundational infrastructure projects, new integration development, and long-term strategic goals.
▪ Effectively present product strategy, insights, and recommendations to the executive leadership team and other key stakeholders.
• Technical Execution & Integrations: ▪ Demonstrate expert technical acumen by translating complex API specs and technical documentation into detailed user stories, functional requirements, and business solutions.
▪ Oversee the entire product development lifecycle for all integrations, from initial discovery and technical design to launch and iteration.
▪ Collaborate closely with engineering to build scalable, reliable, and high-quality platform services and integrations.
▪ Proactively identify and resolve potential issues, risks, and dependencies across multiple internal and external systems to ensure seamless integration.
▪ Own the relationship with external integration partners, ensuring smooth implementation and interoperability.
• Communication & Collaboration: ▪ Clearly communicate product vision, strategy, and roadmap to stakeholders across the organization.
▪ Build strong relationships with cross-functional teams, including engineering, design, marketing, and sales.
▪ Act as a subject matter expert and advocate for the customer within the organization.
▪ Effectively present product updates, insights, and recommendations to leadership and stakeholders
• Data-Driven Optimization & Communication: ▪ Define and track key performance indicators (KPIs) for platform health, integration performance, and product success.
▪ Use data-driven insights to optimize the product, prioritize features, and make sound investment decisions.
▪ Act as the subject matter expert and primary advocate for the platform and its critical role within the organization.
▪ Build strong, collaborative relationships with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful launches.
Requirements:
• Bachelor's Degree in a related field is preferred.
• 8+ years of experience in software product management, with a significant portion in a technical or platform-focused role.
• Strong consideration will be given to candidates with experience in restaurant SaaS
• Proven track record of launching and managing successful, complex technical products, such as platforms, APIs, or large-scale integrations.
• Demonstrated ability and commitment to leveraging AI tools to perform job duties; this is a requirement for every team member at the company.
• Demonstrated experience managing and mentoring product managers.
• Expert-level technical acumen with a deep understanding of APIs, system integration patterns, and platform architecture.
• Experience working in an agile environment.
• Excellent analytical skills with a proven ability to derive insights from both quantitative and qualitative data.
• Exceptional collaboration, communication, and cross-functional partnership skills.
• Strong business and financial acumen.
• Strong presentation skills with executive presence.
• Flexibility to work during US hours at least till 5 pm ET is essential for this role.

Work arrangement
No