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Position: WMOS/WMS Infrastructure Support Consultant (Remote – US)
Location: Remote (US-based; West Coast candidates ideal or should work 12 - 8 PM EST)
Experience: 7+ Years | Type: Full-Time/ Contract
About the Role
We're looking for a WMOS Infrastructure Support Consultant with hands-on Manhattan WMOS/WMS production support and system administration experience. You'll work across application servers, Linux/Unix, logs, SQL, cron jobs, integrations, and deployments — partnering
with WMS Operations, DCS, Infrastructure, and Manhattan support teams
to keep warehouse operations running smoothly.
What You'll Do
Perform WMS application restarts after DCS configuration changes and
maintenance
Deploy Jasper reports, label files, and configuration artifacts across WMS nodes
Perform SDN updates; create ADC alerts via Manhattan Management Console
Manage SCI report schedules via the IBM Cognos SCI portal
Enable diagnostic logging via CLI; gather logs and submit cases via Manhattan THRU portal
Monitor nodes for stuck processes (PkCancelS, PkShipWaveS, PkInvoiceS) and resolve or escalate
Analyze application logs to troubleshoot UI failures, transaction errors, and performance issues
Set up Manhattan Billing connections between WMS and billing servers
Configure cron jobs and scheduled processes (task release, batch jobs, Inv605, invoicing)
Configure and test MHE endpoints: setup, DIF logging, failover testing, and load balancer config
Troubleshoot PIX transactions, Inv605 failures, and validate PIX Schedule Export
Troubleshoot MIP, MDA, and WM application loading errors during builds/deployments
Investigate wave/allocation failures — identify root cause via logs, run SQL to pinpoint affected orders/items, and hand off to DCS for data fixes
Automate routine environment tasks: verification & validation scripting, automated restarts, etc.
What You Bring
7+ years in application/infrastructure support or production support
Hands-on Manhattan WMOS/WMS experience in a production environment
Strong Linux/Unix CLI, shell scripting, process monitoring, and log analysis
Strong SQL for troubleshooting and data investigation
Experience with cron/batch jobs, deployments, configuration changes, and environment support
Familiarity with WMS integrations, interfaces, and warehouse transactions
Solid incident management and communication skills
Work arrangement
No
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