Subscription Marketing Professional (OTT)

We are looking for a Subscriptions Management Professional with min 5 years of experience in managing subscription services, preferably within the OTT video streaming or mobile app industry. The successful candidate will be responsible for overseeing the subscription lifecycle, ensuring a seamless and engaging experience for our users, and implementing strategies to drive subscription growth and retention. If you are a meticulous professional with strong analytical and organizational skills, we want to hear from you!
Key Responsibilities:
Subscription Lifecycle Management:
Oversee the entire subscription lifecycle from sign-up to renewal, ensuring a smooth and user-friendly process.
Monitor and manage subscription billing, payments, and invoicing to ensure accuracy and timeliness.
Data Analysis and Reporting:
Analyse subscription data to identify trends, opportunities, and areas for improvement.
Generate and present regular reports on key metrics such as subscription growth, churn rates, and revenue.
Customer Support and Issue Resolution:
Collaborate with customer support to address and resolve subscription-related issues and inquiries.
Implement feedback mechanisms to improve the subscription experience based on customer insights.
Retention and Growth Strategies:
Develop and execute strategies to increase subscription retention and reduce churn.
Work with marketing and product teams to implement campaigns and features aimed at attracting and retaining subscribers.
Pricing and Packaging:
Assist in developing and optimizing pricing strategies and subscription packages to maximize revenue and customer satisfaction.
Conduct market research to stay informed about industry trends and competitor offerings.
Collaboration and Communication:
Work closely with cross-functional teams including marketing, finance, product, and analytics to ensure alignment on subscription goals and initiatives.
Communicate subscription strategies and performance to senior management and stakeholders.
Qualifications:
Bachelor's degree in Business, Marketing, Finance, or a related field.
Strong analytical skills with the ability to interpret data and generate actionable insights.
Proficiency in subscription management and billing systems.
Preferred Qualifications:
Min 5 years of Experience with subscription analytics tools
Familiarity with subscription-based business models and revenue recognition principles.
Knowledge of the latest trends and best practices in subscription management

Work arrangement
No