Senior Implementor/Process Manager

Senior Implementor/Process Manager
|| PROGRESSIVE INNOVATORS PVT. LTD. ||
Department: Audit & Implementation
Reporting To: Manager / HOD – Audit & Implementation
Location: Kolkata (Kalighat) / Client Locations
Role Purpose:
To lead and monitor end-to-end implementation of applicable standards across assigned client projects, ensuring effective project execution, documentation, training, audit preparedness, client coordination, team productivity and timely project completion. The role will also be responsible for supporting revenue generation through successful project completion and client satisfaction.
Key Responsibilities:
Project Initialisation
Documentation & Process Compliance
Training & Implementation
Audit Handling & Preparedness
Reporting, Planning & Productivity
Handle customer complaints, implementation challenges and escalations effectively.
Maintain effective communication with clients throughout the project lifecycle.
Monitor project progress against planned timelines and deliverables.
Requirements:
Qualification: BTech
Experience: 5+ Years in Implementation, Auditing, Process
Knowledge on: Consulting or Standards Compliance
Personal Laptop Mandatory

Work arrangement
No