Sales / Category Manager ( B2C Edtech Sales Only apply )

We are hiring for a category Manager role for one of our divisions Edureka ,Bangalore
Position- Category Manager/Sales Manager
Exp - 5 to 8 years in B2C Account managemnt sales Edtech
Notice- Immediate to 15 days
Location - Bangalore , Mahadevpura
We are looking for a Student Account Manager responsible for managing relationships with our existing students and identifying opportunities to cross-sell and upsell relevant courses, certifications, and higher-level programs based on their career goals and learning journey
Key Responsibilities
Lead, manage, and mentor a team of Student Account Managers / Relationship Managers.
Own the team's revenue, conversion, cross-sell, and upsell targets.
Manage the existing student database and develop strategies to maximize revenue per student and customer lifetime value.
Ensure the team regularly connects with existing students to understand their career and learning requirements.
Drive cross-selling and upselling of relevant courses, certifications, advanced programs, and other offerings.
Identify high-potential student segments and create targeted sales strategies for different cohorts.
Monitor team performance through daily/weekly reviews, dashboards, and individual performance tracking.
Coach team members on consultative selling, objection handling, negotiation, and closing techniques.
Review calls and provide regular feedback to improve conversion and sales quality.
Develop structured follow-up strategies to improve student engagement and conversion.
Work closely with Sales, Marketing, Academic, Operations, and Customer Success teams to ensure a seamless student experience.
Monitor pipeline, lead/account allocation, follow-ups, conversions, and revenue generation.
Handle escalations and support the team in closing high-value opportunities.
Prepare regular MIS and performance reports for senior management.
Identify process gaps and implement strategies to improve productivity, conversion rates, and revenue from the existing student base.
Ensure CRM hygiene and accurate tracking of all student interactions and sales activities.
Requirements
5–8 years of experience in EdTech Sales / Inside Sales / Account Management / Customer Success.
Minimum 2–3 years of experience in team handling and people management.
Strong experience in cross-selling and upselling to an existing customer/student base.
Proven track record of achieving revenue and team targets.
Strong understanding of sales metrics, conversion funnels, and performance management.
Excellent communication, negotiation, coaching, and stakeholder-management skills.
Strong analytical and problem-solving abilities.
Experience working with CRM, sales dashboards, and MIS reports.

Work arrangement
No