Revenue Operations Specialist

About PTR Global
PTR Global is a premier staffing and workforce solutions provider focused on building scalable, technology-enabled operating models across Sales, Recruiting, Delivery, and Strategic Services. Our Tech Enablement organization partners across the business to design intelligent automation systems, AI-enabled workflows, and scalable go-to-market processes that improve speed-to-engagement, seller productivity, operational efficiency, and client outcomes.
Summary
PTR Global is seeking an AI & GTM Automation Manager to support the evolution of workflow orchestration, Salesforce Flow automation, Agentforce enablement, and GTM process automation across service lines. This role will serve as the operational bridge between Product, Sales, Recruiting, IT, and external technology partners. The ideal candidate is a systems thinker with strong workflow design skills, Salesforce Flow understanding, GTM operations knowledge, and the ability to execute independently in an evolving environment.
Job Description
Design, optimize, and scale business workflows using Salesforce Flow, routing logic, and orchestration frameworks.
Build automation that reduces manual activity for sellers, recruiters, and operational teams.
Translate business processes into intelligent automation workflows that improve speed, quality, and consistency.
Support the rollout and operationalization of Agentforce-enabled workflows, next-best-action logic, and AI-driven seller processes.
Develop repeatable automation frameworks that can be standardized across Direct Hire, Staffing, VMS Staffing, and emerging service lines.
Identify data quality, enrichment, duplicate account, and signal-readiness gaps that impact automation performance.
Create SLA-based triggers, alerts, and escalation paths to improve speed-to-lead and follow-up consistency.
Partner cross-functionally with Product, Sales, Recruiting, Operations, IT, and external partners to refine automation priorities and execution plans.
Maintain workflow documentation, runbooks, process standards, and operational governance practices.
Run automation experiments to improve conversion, adoption, workflow reliability, and seller productivity.
Requirements
4–8 years of experience in Salesforce operations, RevOps, GTM systems, workflow orchestration, automation operations, or related functions.
Strong understanding of Salesforce Flow, routing logic, lead lifecycle automation, and scalable automation frameworks.
Demonstrated ability to design operational workflows that solve business problems, reduce manual work, and support growth.
Exposure to Agentforce, Einstein, AI workflows, conversational automation, or related AI-enabled business tools strongly preferred.
Comfort working with lead and account data quality concepts, enrichment gaps, signal quality, and automation readiness.
Familiarity with sales, recruiting, staffing, or GTM lifecycle processes and operational SLAs.
Strong problem-solving skills, high agency, and the ability to work independently across business and technical teams.
Ability to explain automation concepts in clear business language and partner effectively with non-technical stakeholders.
Job Time: 5:30 PM - 2:30 AM IST.
Remote 100%.
To help us identify the strongest candidates, please answer these five questions when applying:
What is the most impactful workflow automation you have designed from scratch? Describe the business problem, your solution, the decisions you personally owned, and the measurable outcome.
Tell us about a discovery workshop you led with business stakeholders. How did you uncover the real problem and translate it into a Salesforce Flow, routing, or orchestration solution?
How do you decide which processes should be automated? Please share an example of how you evaluated business value, effort, risk, and expected ROI.
What experience do you have with Agentforce, Einstein, AI automation, next-best-action logic, or other AI-enabled workflows? What business result did the solution produce?
Tell us about an automation opportunity you identified that nobody specifically asked you to solve. What action did you take, and what impact did it have?

Work arrangement
No