Account Manager

Novantro is a Reddit marketing agency. We rank US B2B companies on AI tools: ChatGPT, Claude, Gemini, Perplexity through strategic Reddit presence.
We're hiring an Account Manager/CSM. This is not a support role. You own accounts.
$2,000-$3,000 USD/month + 10% commission on upsells. 100% remote.
WHAT YOU'LL DO
Be the primary contact for a book of US B2B clients. Run onboarding calls. Monthly video check-ins. Present results and explain what they mean. Handle renewal conversations. Kill escalations before they become churn. Coordinate with the content team.
HARD REQUIREMENT: REDDIT EXPERIENCE
You need real hands-on experience with Reddit: subreddits, moderation rules, karma, what reads as spam versus what reads as native. If you've never actively used Reddit, skip this one. This is the main filter.
ALSO REQUIRED
- C1+ English, spoken and written. The process and the job run in English.
- 2+ years in account management, customer success, or a similar client-facing role.
- Prior experience with US clients or companies.
- CRM fluency.
- Comfortable on video calls.
DETAILS
- 100% remote, anywhere in Colombia
- 9am–6pm Colombia time
- Paid monthly in USD
- Contractor agreement, long-term role
HOW TO APPLY
https://app.youform.com/forms/inmpvnni
Applications only through the form. We don't review DMs.

Work arrangement
No