Cloud Security Engineer

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.
At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!
Apply today and find plenty of reasons to SMILE!
The Cloud Security Engineer is responsible for designing, automating and deploying production-grade services on behalf of the customers to a variety of clouds such as AWS, Azure, OCI and GCP. This position works closely with the Cloud Architect and Development teams to ensure infrastructure fulfills the project's deliverables while keeping a high standard of quality and operational maturity.
Responsibilities:
Collaborate with Development and Architecture teams to build complex and highly available cloud environments for Internal and External infrastructure builds
Provide Level 3 Technical support to Internal teams, customers, and Partners to support our core product
Lead and educate clients on cloud deployment patterns
Act as a SME for implementing and building infrastructure to support our core product
Investigate and resolve any customer integration issues that arise during implementation
Design procedures for system troubleshooting and maintenance
Perform root cause analysis for any implementation errors and provide feedback to the Core dev team.
Document best practices and lessons learned
Design, implement and maintain a secure and scalable infrastructure platform
Provide ongoing maintenance and support of internal tools, improve system health and reliability.
Requirements:
At least 6+ years of experience in Information technology, with infrastructure and platform services automation expertise
4+ years of experience with engineering and supporting containerization technology
4+ years of experience on AWS, Azure, OCI or GCP
Professional Cloud Certifications are preferred
Experience building end-to-end cloud solutions using low-level architecture documents
Demonstrated experience in translating customer requirements to net new infrastructure to address business needs
Drive to innovate and use various technologies to solve complex business needs
Expertise in troubleshooting support escalation, on-Call process optimization and documenting knowledge
Solid networking fundamentals and proven experience with Security and Compliance (SOC2, HIPAA, ISO27001) best practices and how to implement controls that support high-velocity software delivery teams
Proven experience with Kubernetes/Openshift and Docker
Experience with Infrastructure as Code tools such as Ansible, Terraform or CloudFormation
Deep knowledge of cloud service providers and best practices around implementation and configuration, preferably managing customer environments
Some of the benefits we offer:
Remote Work Environment
Flexible Time Away From Work Policy including PTO, Personal and Sick Days
Competitive Salary and Health/Medical Benefits
RRSP/TFSA/401K Employee Contribution
Life and Disability
Employee Assistance Program
FHIR Study Program and Skillsoft Learning
Super HAPI Fun Club
Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion.
We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Smile discloses that artificial intelligence (AI) may be used in portions of the recruitment and selection process, such as resume screening or application assessment. All hiring decisions are ultimately made by qualified human decision-makers, and AI tools are used to support — not replace — fair and equitable hiring practices.
This position is a new role, created to support Smile’s continued growth and commitment to operational excellence.

Work arrangement
No