Client Support Specialist – Remote UK

Client Support Specialist – Remote UK
𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄
We are looking for a friendly and organised Client Support Specialist to provide high-quality support to clients, respond to enquiries and help ensure a smooth customer experience.
This is an entry-level remote opportunity for someone with strong communication skills, attention to detail and a genuine interest in helping customers.
𝗝𝗼𝗯 𝗦𝗻𝗮𝗽𝘀𝗵𝗼𝘁
Category / Industry: Customer Services
Job Type: Permanent
Workplace Type: Remote
Location: United Kingdom, London
Experience Level: Entry Level
Employment Type: Full time
Salary: £28,000 – £34,000 per annum
𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
Respond to client enquiries in a professional and timely manner.
Provide clear information and support across customer queries.
Investigate issues and help identify suitable solutions.
Maintain accurate records of client interactions and requests.
Escalate complex queries to the appropriate team when required.
Follow up with clients to help ensure issues are resolved.
Support day-to-day client service and administrative activities.
Work collaboratively with internal teams to maintain a positive client experience.
𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀
Strong written and verbal communication skills.
Customer-focused and professional approach.
Good organisation and attention to detail.
Ability to manage multiple queries and priorities.
Confident using digital systems and online tools.
Strong problem-solving skills.
Previous customer or client support experience is helpful but not essential.
𝗪𝗵𝗮𝘁 𝗪𝗲 𝗢𝗳𝗳𝗲𝗿
£28,000 – £34,000 per annum.
Fully remote UK working.
Entry-level opportunity with development potential.
Supportive and collaborative working environment.
Practical experience in client and customer support.
Opportunity to develop communication, service and problem-solving skills.
𝗛𝗼𝘄 𝘁𝗼 𝗔𝗽𝗽𝗹𝘆
Apply in around 20–25 seconds — confirm your details, upload your CV and submit your application.

Work arrangement
No