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Specialist - Cloud Engineering
5-7 years
Job description:
Role Title IBM ConnectDirect SME
Location Pune HyderabadBlr
Shift 247 Support Except Night shift
Experience 68 Years
Primary skill IBM ConnectDirect IBM Sterling File Gateway Linux Administration Managed File Transfer MFT
Secondary skill Ansible Jenkins GitHub Python Bash Scripting Splunk AppDynamics Windows Server TLSCertificates
Key responsibilities
Platform engineering SME ownership
Act as the technical SME for IBM ConnectDirect CD across build run and change
Lead installations configurations upgrades patching migrations and platform enhancements
Maintain platform standards configuration baselines naming conventions certificatekey management approach and operational runbooks
Drive capacity planning performance tuning and resilience improvements
Operations incidentproblem management
Provide L2L3 support for production issues triage root cause analysis and permanent fixes
Troubleshoot endtoend MFT flows including process definitions scheduling connectivity authentication encryption and partner onboarding
Improve monitoringing and reduce repeat incidents through automation and problem management
Automation DevOps enablement
Build and maintain automation using Ansible Jenkins and GitHub CICD for configuration deployments and repeatable changes
Develop and maintain BashPython scripts for operational tasks log parsing housekeeping certificate checks health checks reporting
Observability performance
Implement and enhance monitoring using Splunk dashboards s correlation searches and AppDynamics application performance insights where relevant
Monitoring system healthiness availability transfer success rate latency queue depth error rates
Infrastructure network security collaboration
Partner with networkinfrastructuresecurity teams on firewall rules routing DNS load balancers TLScertificates vulnerability remediation and access controls
Ensure secure configuration aligned to enterprise security expectations encryption in transitat rest least privilege audit logging
Crossplatform support
Provide support across Linux and Windows Server environments including serviceprocess management troubleshooting and patch coordination
Required skills experience
8 years of handson experience in enterprise middleware managed file transfer platform engineering
Strong experience with IBM ConnectDirect
Installation configuration upgradespatching process configuration troubleshooting performance tuning
Strong Linux administration skills
Serviceprocess management file permissions networking basics log analysis troubleshooting
Scripting skills in Bash andor Python for automation and operational tooling
Experience with Ansible Jenkins and GitHub in a DevOps delivery model
Working knowledge of Splunk search dashboards ing and AppDynamics usage for diagnosticsmonitoring
Solid understanding of networking and security concepts TLS certificates ports firewalls authenticationauthorisation
Experience supporting Windows Server environments
Qualifications
Bachelors degree in Computer Science Engineering or equivalent practical experience
Relevant IBM product certifications are a plus ConnectDirect
Skills:
Mandatory Skills : Ansible, Jenkins, Oracle Linux Administration
Work arrangement
No
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