Hospital Receptionist Junior

Company Description Apoorva Diagnostic & Healthcare is a hospital and health care provider based in Indiranagar, Bengaluru, Karnataka, India. The organization offers diagnostic and healthcare services to a diverse patient population in an accessible urban location. Team members work in a professional clinical environment focused on accurate diagnosis, supportive care, and patient trust. The company values reliability, clear communication, and efficient service delivery to enhance overall patient experience. Joining Apoorva Diagnostic & Healthcare means contributing to a patient-centric setting with opportunities to learn and grow in the healthcare sector.
Role Description The Hospital Receptionist Junior is a full-time hybrid role based in Bengaluru, with some flexibility for work from home as appropriate to responsibilities. Day-to-day tasks include welcoming patients and visitors, managing appointment scheduling, and maintaining accurate patient records at the front desk. The role involves answering phone calls, providing basic information, directing patients to the appropriate departments, and coordinating with clinical and administrative staff. The Hospital Receptionist Junior will handle reception desk duties such as check-in and check-out processes, maintaining a tidy and organized reception area, and supporting smooth patient flow. The role requires consistent professionalism, attention to detail, and timely communication to ensure a positive patient experience.
Qualifications
Candidates should possess strong Appointment Scheduling skills and familiarity with basic Medical Office procedures.
Candidates should possess effective Phone Etiquette and Receptionist Duties capabilities for front desk and caller interactions.
Candidates should possess a foundational understanding of Medical Terminology relevant to diagnostic and healthcare settings.
Candidates should possess clear verbal and written communication skills and a patient-focused, courteous approach.
Candidates should possess basic computer proficiency, including use of hospital information systems and office software.
Candidates should possess strong organizational skills, reliability in time management, and the ability to work in a team environment.
Candidates should possess a minimum of a high school diploma or equivalent; prior experience in a healthcare or customer service role is an advantage.

Work arrangement
No