Team Leader

Company Description Neev Mobility is a new-age electric mobility startup providing affordable 2-wheeler electric vehicles (EVs) on a rental basis for fast-paced urban lifestyles. The company focuses on making clean transportation accessible and hassle-free through transparent, fixed rental pricing with no hidden charges. Customer trust and clarity in costs are central to its operations. Alongside rentals, Neev Mobility offers structured investment opportunities, enabling individuals to participate in the EV revolution while earning sustainable returns. The company is committed to building a cleaner, smarter, and more inclusive mobility future.
Role Description This is a full-time, on-site Team Leader role based in New Delhi. The Team Leader will oversee day-to-day operations of EV rentals, coordinate fleet management activities, and ensure timely vehicle allocation, maintenance, and turnaround. The role includes supervising and guiding team members, setting clear performance expectations, and monitoring adherence to operational processes and safety standards. The Team Leader will handle customer escalations, support resolution of service issues, and maintain high levels of customer satisfaction. Responsibilities also include reporting key metrics to management, collaborating on process improvements, and supporting initiatives that enhance efficiency and support Neev Mobility’s sustainability goals.
Qualifications
Ability to lead, motivate, and mentor small teams, with experience in team supervision or coordination in operations or service environments.
Strong organizational and time-management skills, including task prioritization, scheduling, and handling multiple operational activities simultaneously.
Effective communication and interpersonal skills for engaging with team members, customers, and cross-functional stakeholders.
Basic understanding of EV or mobility operations, fleet management, or logistics; prior experience in automotive, transportation, or startup environments is an advantage.
Comfort with data entry and simple reporting tools (e.g., spreadsheets, dashboards) to track performance, usage, and service issues.
Problem-solving mindset, with the ability to manage day-to-day challenges, resolve escalations, and make practical decisions on the ground.
Commitment to safety, reliability, and customer service, aligned with Neev Mobility’s focus on transparent and sustainable mobility solutions.
Bachelor’s degree or equivalent practical experience in operations, business, or a related field preferred.

Work arrangement
No