Deployment Coordinator

About BinSentry
BinSentry is an extremely fast-growing ag-tech company started here in KW. BinSentry is focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability. As a leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software to provide our customers with enhanced forecasting and decision-making capabilities.
With our technology, feed mills and protein producers are enhancing feed ordering efficiency, raising healthier animals, improving employee safety, reducing their environmental footprint and - most significantly - uncovering new savings. Today, BinSentry is monitoring more than 64,000 bins in real time across North America. When it comes to the future of agricultural supply chain management, BinSentry is leading the way. For more information visit www.binsentry.com.
The Role
The Deployment Coordinator supports the installation process for the ProSense HD product line, working closely with the Deployment Manager to keep installations, services, and expansions moving on schedule. This position helps coordinate between Sales, Customers, and Installation Partners, maintains accurate tracking of work orders and fleet health, and assists with site surveys, logistics and documentation. This position reports to the Deployment Manager.
Key Responsibilities
Project Planning & Coordination
Support scheduling and coordination of HD installations, services, and expansions with Sales, CS customers, and installation partners
Serve as a secondary point of contact for BinSentry Partners on install, service, and expansion logistics
Help maintain the Survey Tracker and Installation Calendar with up-to-date dates by customer
Assist the Deployment Manager in responding to Sales and CS inquiries on installation status
Work with the Operations Specialist to ensure Work Orders are created and delegated in the system to facilitate install or service by partners (or customers)
Site Survey & Documentation Support
Assist in gathering and organizing bin dimensions, installation measurements, and site details ahead of surveys
Maintain and update information in BinSentry's Work Order system
Help prepare customer documentation packages used to guide installation
Installation Support & Customer Engagement
Support initial training sessions for BinSentry Partners or customer installation staff (e.g., millwright, electrician, etc.) as needed
Provide day-to-day installation support, answering questions and helping troubleshoot logistics or scheduling issues
Capture Learnings
Relay field learnings, use-cases, questions, or change requests to the Deployment Manager and Product Management
Suggest improvements to survey and installation processes, including content, instructions, device handling, and record-keeping
Stakeholder Alignment
Support the Deployment Manager in maintaining the Site Survey Tracker and HD New Customer Tracker for Operations Update meetings
Provide input to the Installation Tracker maintained by CS
Participate in weekly status meetings with the Deployment Manager
Scope of Work (Does/Does Not)
Does
Support installation planning, scheduling, and site assessment logistics
Collect, organize, and maintain critical site and equipment information
Monitor fleet RYG status weekly and help drive follow-up action
Assist in troubleshooting and best-practice guidance for product usage
Does Not
Physically install or remove BinSentry products
Cut, disassemble, or alter client equipment/resources
Perform wiring installation or removal
Qualifications
Experience & Skills
Experience in project coordination, scheduling, or operations support (ag-tech or agricultural experience a plus)
Strong organizational and communication skills for coordinating across internal teams and external partners
Comfortable working with data and trackers to monitor status and flag issues
Comfortable with travel across the U.S. and Canada as needed
Basic proficiency with measurement tools (laser measure, tape measure) and electronic devices (smartphone, modem) a plus
Comfortable with climbing ladders and using small elevators. Also, not afraid of heights.
Personal Attributes
Works well independently and in teams
Organized, detail-oriented, and diligent in record-keeping
Service-minded attitude and strong problem-solving capabilities
Ability to manage multiple tasks and priorities simultaneously
Positive demeanor and collaborative spirit, with a drive to deliver exceptional customer experiences
Location & Travel
Central in the U.S. and/or Canada is preferred for ease of coordination and occasional travel to client sites. This role may involve periodic travel (approximately 60-75% of the time) within and between the U.S. and Canada.
Within the First 90 Days
Training & Onboarding
Gain a thorough understanding of BinSentry technology and solutions
Familiarize yourself with internal processes, documentation, and the Work Order system
Fleet & Project Coordination
Begin conducting weekly RYG status reviews and reporting findings to the Deployment Manager
Begin accompanying Operations and Deployment team members on site visits for hands-on learning
Support scheduling and tracking of installs and services under supervision
Collaboration & Planning
Build solid relationships with Sales, Customer Success, and Operations teams
Assist in maintaining trackers and preparing documentation packages for upcoming installs
What We Offer
Competitive Compensation
Includes base salary, and potential bonus or equity packages.
Compensation: $60 - $65k USD
Health & Dental Benefits
Company-paid group health and dental benefits (if Canadian) or a comparable benefits package (if American).
Tools & Equipment
All essential tools and equipment needed for the role.
Growth & Impact
A meaningful mission in which you can directly participate. Opportunities for professional development in a fast-growing tech company. Brag-worthy company swag.
Is BinSentry Remote?
This role typically starts and ends each day from your home location, with occasional travel to client sites or partner locations as coordination needs require. You will manage your schedule in coordination with the Deployment Manager and Operations team.
We use artificial intelligence tools to support parts of our recruitment process, such as screening or assessing applications. Final hiring decisions are made by our hiring team.
#ZR

Work arrangement
No