Center Manager

Company Description CATS EDUTECH PVT LTD is an education-focused organization committed to delivering high-quality learning solutions and services. The company operates training centers that support learners through structured programs, learning resources, and academic guidance. CATS EDUTECH PVT LTD emphasizes operational excellence, learner satisfaction, and continuous improvement in its educational offerings. Team members are encouraged to contribute ideas, uphold professional standards, and support a collaborative work culture. The organization offers opportunities for growth to individuals who are passionate about education and center management.
Role Description This is a full-time, on-site Center Manager role based in the Pune Division. The Center Manager will oversee day-to-day operations of the education center, including managing staff schedules, ensuring smooth delivery of classes, and maintaining high service standards for learners and visitors. Responsibilities include monitoring admissions and inquiries, maintaining accurate records, coordinating with academic and administrative teams, and ensuring compliance with company policies. The role involves handling learner and parent queries, addressing concerns promptly, and implementing initiatives to improve center performance and learner satisfaction. The Center Manager will also track operational metrics, support local marketing activities, and report regularly to senior management on center outcomes and resource needs.
Qualifications
Strong center or branch management skills, including planning, organizing, and overseeing day-to-day operations.
Proficiency in stakeholder management, with the ability to handle learner, parent, and staff interactions professionally.
Effective communication and interpersonal skills, with the ability to present information clearly and build positive relationships.
Basic administrative and record-keeping abilities, including use of office software and maintaining accurate documentation.
Problem-solving and decision-making skills, with a focus on operational efficiency and learner satisfaction.
Ability to work on-site in Pune Division, manage multiple tasks, and adapt to a dynamic educational environment.
Prior experience in education centers, training institutes, or service-oriented operations management is preferred.
Bachelor’s degree in any discipline; additional qualifications in education management or administration are an advantage.

Work arrangement
No