Export Merchandiser – Workwear & Industrial Garments

Company Description Torpedo International, founded in 2000, is a leading manufacturer and exporter of safety footwear and casual shoes, supplying products to over 28 countries. Equipped with state-of-the-art manufacturing technology, the company has an annual production capacity of more than 1 million pairs. It operates an in-house quality testing laboratory and holds ISO 9001 and SA8000 certifications, demonstrating strong commitments to quality, compliance, and ethical manufacturing. Torpedo International’s brand portfolio includes ERGON for casual footwear and TTORP for high-performance safety footwear, offering diverse solutions for global markets.
Role Description The Export Merchandiser – Workwear & Industrial Garments will manage end-to-end merchandising activities for international buyers, with a focus on workwear and industrial apparel. This full-time, on-site role is based in Unnao and involves coordinating with production, quality, and logistics teams to ensure timely order execution and shipment. Daily responsibilities include handling buyer inquiries, preparing costings and quotations, tracking orders, monitoring samples and approvals, and maintaining accurate product and order documentation. The role will also involve market research on global trends in industrial garments, supporting marketing initiatives, and building long-term customer relationships in export markets.
Qualifications
Strong Communication skills, including clear written and verbal interaction with international buyers and internal teams.
Customer Service skills to manage buyer expectations, handle queries, and ensure high levels of client satisfaction.
Sales skills to support pricing, negotiation, upselling of product lines, and development of new business opportunities.
Retail and Marketing skills to understand product positioning, branding, and market trends in workwear and industrial garments.
Experience in merchandising or export operations, preferably in garments, textiles, or safety products.
Ability to manage multiple orders simultaneously, with strong attention to detail and follow-through.
Proficiency in MS Office and basic data management; familiarity with ERP or order management systems is an advantage.
Bachelor’s degree in Business, Apparel Merchandising, International Trade, or a related field, or equivalent professional experience.
Comfort working on-site in a manufacturing environment and collaborating with cross-functional teams.

Work arrangement
No