Youth Activities Manager

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
Responsibilities
Responsible for the implementation and handling of the daily operation, Guest and Crew experience aspects for all Youth spaces
Manage the operation and lead the Youth Activities team responsible for the following venues:
It’s A Small World Nursery
Oceaneer’s Club/Lab
Edge
Vibe
Disney Castaway Cay/ Disney Lookout Cay
Provide leadership for all direct reports. Responsibilities include, but are not limited to:
Manage the daily schedules for Youth Activities Staff
Managing personnel files
Conducting performance reviews, including discipline as needed
Ensuring Project Onboard compliance
Monitoring STAR, while making necessary corrections
Oversee onboard training, new hire and ongoing
Succession planning
Crew recognition and communication
Facilitate department meetings
Operate within budget guidelines and inventory control
Resolve any Guest complaints or issues
Responsible for Youth Activities Navigator section
Monitor and observe Youth Programs for Disney show quality
Adhere to United States Public Health (USPH) policies while ensuring Crew are trained and policies managed
Function in the role of Youth Activities Counselor or related as needed
Basic Qualifications
Minimum four years recent experience in a high-volume child care operation in a recreational, camp or leisure setting
Minimum three years of current or previous management experience in a related field leading and motivating a large team
Degree in related field preferred
Proven experience leading a team
Exceptional Guest service skills
Strong presentation and communication skills
Must be receptive to CPR training while employed with DCL
Attention to detail and strong organizational skills
Ability to lead a team and anticipate and solve problems quickly
Computer skills including word processing and spreadsheet
Experience managing complex policies and detailed operational procedures
Be at least 21 years of age
Willingness to live and work onboard one of our vessels for a certain length of time
Can work a seven-day, 70-84 hour week with limited time off
Can follow Disney Cruise Line appearance guidelines
Appreciate diversity among guests and crew
Additional Information
This is a SHIPBOARD role.
You Must
Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan
Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities
Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
Complete a pre-employment medical
Obtain a criminal background check
Bring approved work shoes
Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

Work arrangement
No