HR & Telecaller

Company Description Aiventra Technologies bridges the gap between learning and employment by delivering industry-focused IT training, practical skill development, career guidance, and recruitment solutions. The company partners with startups, SMEs, and large enterprises to address complex HR challenges and build agile, future-ready workforces. With a strong local presence and a growing global footprint, Aiventra Technologies supports organizations across diverse sectors. Its deep industry expertise, innovation-driven approach, and focus on people enable sustainable business transformation for clients.
Role Description The Reception and Counsellor role is a full-time, on-site position based in Bengaluru. The role involves greeting visitors, managing front desk operations, handling incoming calls, and directing inquiries to the appropriate team members. The Reception and Counsellor will support prospective candidates and learners by providing clear information about training programs, schedules, and admission processes. Daily responsibilities include maintaining appointment calendars, managing basic clerical tasks, and ensuring a professional and welcoming environment at all times. The role also requires listening to candidate needs, offering guidance, and maintaining accurate records of interactions and follow-ups.
Key Responsibilities
Make cold calls to students (as per provided leads)
Explain courses and programs
Handle inquiries and basic counseling
Maintain call records and follow-ups
Coordinate with the team for smooth process
What We’re Looking For
Good communication skills
Confident and pleasant personality
Basic computer knowledge
Ability to handle multiple calls
Target-driven and self-motivated
Prior experience in telecalling / sales is a plus

Work arrangement
No