Founder’S Office Generalist

Founder’s Office GeneralistAbout Nanoheal
Nanoheal, by HFN Inc., is a predictive and cognitive workplace automation platform helping technology support providers, Managed Service Providers, OEMs, and enterprise IT teams automate and transform IT support.
Our SaaS platform combines intelligent automation, real-time analytics, and proactive remediation to identify and resolve technology issues across laptops, desktops, mobile devices, and IoT environments—reducing manual intervention and improving the employee technology experience.
Headquartered in Utah, USA, with a growing team in Bengaluru, Nanoheal is a technology company focused on building the next generation of intelligent IT support and workplace automation.
The Role
We are looking for a Founder’s Office Generalist to work closely with the founding team on strategic, operational, and cross-functional initiatives.
This is a high-ownership role for someone who enjoys moving between research, analysis, execution, communication, and problem-solving. You may be working on a market analysis in the morning, preparing an executive presentation in the afternoon, and coordinating a cross-functional initiative the next day.
The role offers broad exposure to how a B2B SaaS company operates and scales across product, engineering, sales, marketing, customer engagements, and business operations.
You should be comfortable with ambiguity, able to structure problems independently, and willing to take ownership of tasks from “figure this out” to “get this done.”
What You’ll Do
Strategic Research & Analysis
Conduct market, industry, customer, and competitive research.
Gather information from multiple sources and turn it into concise, actionable insights.
Support founders in evaluating new opportunities, partnerships, markets, and business initiatives.
Prepare research briefs, executive summaries, and decision-support materials.
Track relevant industry and technology developments.
Founder & Executive Support
Prepare presentations, reports, dashboards, briefing documents, and meeting materials.
Research topics and provide structured inputs ahead of important discussions.
Attend selected meetings, capture key decisions and action items, and ensure follow-through.
Maintain visibility into important priorities, commitments, and pending decisions.
Handle sensitive information with discretion and confidentiality.
Cross-functional Execution
Coordinate initiatives involving Product, Engineering, Sales, Marketing, Operations, and other teams.
Break broad objectives into clear actions, owners, dependencies, and timelines.
Track progress and proactively follow up on outstanding actions.
Identify gaps, blockers, and dependencies and escalate them appropriately.
Help drive initiatives through to completion rather than simply tracking them.
Business & Operating Support
Help maintain and analyze key business and operating metrics.
Build and maintain spreadsheets, trackers, reports, and lightweight dashboards.
Support planning, reviews, internal communications, and operating cadences.
Assist with preparation for customer, partner, leadership, and internal meetings.
Take on ad-hoc projects where structured thinking and fast execution are required.
What We’re Looking For
Strong analytical and research skills, with the ability to gather information, identify what matters, and synthesize it clearly.
Excellent written and verbal communication skills.
Strong ability to create clear, structured presentations, documents, reports, and executive summaries.
Strong organizational and project coordination skills.
Comfortable managing multiple priorities and following through without constant supervision.
Strong attention to detail without losing sight of the bigger picture.
Ability to work independently in situations where the problem or desired output may not be fully defined.
Good judgment and a high degree of professionalism when handling confidential information.
Comfortable working with spreadsheets, presentation tools, collaboration platforms, and modern SaaS products.
Curiosity about technology, SaaS, AI, automation, and the enterprise IT ecosystem.
Ability to learn quickly and work effectively with people across different functions and levels of the organization.
Bachelor’s degree in business, engineering, economics, or a related discipline.
Good to Have
Prior experience in a Founder’s Office, consulting, strategy, business operations, product, or program management.
Experience working in a B2B SaaS or technology company.
Exposure to market research, competitive intelligence, business analysis, or strategy.
Experience building executive presentations or management reports.
Strong spreadsheet and data-analysis skills.
Experience using AI tools to accelerate research, analysis, documentation, or execution.
What Success Looks Like
In this role, success is not simply completing assigned tasks.
You will be successful when the founding team can give you an ambiguous problem and trust you to:
Understand → Structure → Research → Analyze → Recommend next steps → Coordinate → Follow through.
You will have the opportunity to work across the business, learn directly from the founding team, and see how strategic decisions translate into day-to-day execution in a growing technology company.
Work Location
Bengaluru South — On-site
Employment Type
Full-time

Work arrangement
No