Retail Sales Specialist

Job Title: Retail Sales Specialist – Luxury Products (Pens & Accessories)
Location: Makoba – Chennai Retail Store
Experience Required: Minimum 1–2 Years in Luxury Retail
About Makoba:
Makoba is India’s premier destination for luxury writing instruments, lifestyle accessories, and timeless gifts. Representing globally renowned brands such as Montblanc, Namiki, Sailor, Lamy, Leonardo, Graf von Faber-Castell, Visconti, Montegrappa, and more, Makoba offers an unmatched luxury retail experience. With an unwavering commitment to quality and personalized service, Makoba is where passion meets precision.
Role Overview:
We are seeking a polished, passionate, and performance-driven Retail Sales Executive to join our Bangalore store. The ideal candidate will have hands-on experience in handling luxury products like pens, and fine accessories. You will be the face of Makoba – delivering not just a sale, but a memorable luxury experience for every customer who walks through our doors.
Key Responsibilities
Greet and assist walk-in customers with warmth, professionalism, and attention to detail
Demonstrate in-depth product knowledge of luxury pens, corporate gifts, and lifestyle accessories
Understand customer needs and offer tailored recommendations based on style, utility, and budget
Achieve and exceed individual and store sales targets through consultative selling
Maintain impeccable visual merchandising and stock presentation standards
Build and nurture relationships with high-value clientele, including follow-ups and CRM
Handle billing, inventory, and POS systems with accuracy
Support team members and contribute to the store’s overall performance and brand reputation
What We’re Looking For:
1–2 years of retail experience in luxury products (e.g., watches, pens, jewellery, perfumes, fashion)
Excellent communication skills in English & Hindi; knowledge of other regional languages is a plus
Strong customer service orientation with a refined, courteous demeanor
Sales-driven mindset with a passion for luxury and fine craftsmanship
Tech-savvy and comfortable using POS systems and CRM tools
Availability to work weekends, holidays, and retail hours as required
What We Offer
A chance to work with India’s largest curated collection of Luxury & Premium Writing Instruments
Exposure to iconic global luxury brands and exclusive product lines
Attractive compensation package with and performance incentives
Ongoing training, product workshops, and opportunities for growth within the organization.
A positive, respectful, and inspiring work environment
If you’re someone who believes luxury is in the detail and finds joy in helping customers discover timeless pieces, we’d love to meet you.
Apply now and be a part of the Makoba legacy.
Job Types: Full-time, Permanent
Benefits:
Cell phone reimbursement
Leave encashment
Paid sick time
Paid time off
Provident Fund
Language:
English (Required)
Location:
Chennai
Work Location: In person
Job Type: Full-time
Benefits:
Leave encashment
Provident Fund
Work Location: In person

Work arrangement
No