Head of Operations

Company Description Todayistheday is a creative studio that delivers end-to-end content products for startups, covering short-form content, long-form storytelling, launch videos, and commercials. The team is composed of creative professionals who are deeply committed to high-quality, original work. Todayistheday partners with a range of innovative clients, including Harper Insure, Greptile, Aviron, RYSE, Sheridian, GBC, and noice. The studio offers a dynamic environment for individuals interested in the intersection of creativity, operations, and the startup ecosystem. Team members are encouraged to contribute ideas, improve processes, and help shape the studio’s growing portfolio.
Role Description The Operations Lead is a full-time remote role responsible for overseeing day-to-day studio operations and ensuring projects run smoothly from concept to delivery. This role coordinates workflows across creative, production, and client-facing teams, manages timelines and resources, and supports efficient project prioritization. The Operations Lead monitors operational performance, identifies bottlenecks, and implements improvements to processes, tools, and communication practices. Daily responsibilities include organizing team schedules, maintaining project documentation, facilitating status meetings, and ensuring deliverables meet client expectations. The role also supports budgeting and vendor coordination, contributes to operational policies, and helps foster a collaborative and accountable work environment.
Qualifications
Experience in operations management, project coordination, or studio management within creative, media, or startup environments.
Strong skills in workflow optimization, process design, and resource planning to support multiple concurrent content projects.
Proficiency with project management tools and collaboration platforms (e.g., Asana, Trello, Notion, Slack, or similar).
Excellent organizational, time management, and prioritization abilities, with attention to detail and follow-through.
Clear written and verbal communication skills, including the ability to facilitate meetings and align cross-functional teams.
Comfort working in a remote, fast-paced setting and making decisions with a high degree of ownership and accountability.
Understanding of creative production workflows (video, design, content) and basic familiarity with startup culture and client needs.
Bachelor’s degree in Business, Communications, Operations, or related field, or equivalent practical experience.
Experience tracking budgets, supporting vendor relationships, and reporting on operational metrics is an advantage.
Demonstrated ability to adapt to changing priorities and support a culture of continuous improvement.

Work arrangement
No