IT Support & Network Executive

IT Support & Network Executive
As the IT Support & Network Executive, you will be responsible for managing the building’s IT infrastructure, network, servers, connectivity, and day-to-day technical support. You will ensure reliable, secure, and uninterrupted IT operations for the building while coordinating with users, facility teams, vendors, and service providers.
Job Description
About the Role
Manage and maintain LAN, WAN, Wi-Fi, switches, routers, firewalls, and network infrastructure.
Manage servers, storage, backups, system availability, and routine maintenance.
Monitor network and server performance and promptly resolve connectivity and system issues.
Configure and troubleshoot IP addressing, VLANs, network devices, and user access.
Coordinate with ISPs and external IT service providers for connectivity and technical issues.
Provide day-to-day IT support for building management, users, and operational teams.
Maintain IT hardware, network equipment, servers, UPS systems, and related infrastructure.
Support CCTV, access control, intercom, BMS, and other technology systems in coordination with relevant vendors.
Manage user accounts, permissions, endpoint security, antivirus, and access controls.
Ensure regular data backup, recovery readiness, and basic IT security practices.
Maintain network diagrams, IP records, server configurations, asset registers, and technical documentation.
Coordinate AMC vendors, system integrators, and IT service providers.
Troubleshoot outages, hardware failures, network disruptions, and other critical IT issues.
Support IT infrastructure upgrades, expansions, and new technology deployments.
Prepare IT maintenance, incident, asset, and system status reports.
About You
B.E./B.Tech/BCA/MCA/Diploma in Computer Science, IT, Networking, or a related field.
4–8 years of experience in IT infrastructure, networking, server administration, or IT support.
Strong knowledge of LAN/WAN, TCP/IP, VLANs, switches, routers, firewalls, and Wi-Fi.
Hands-on experience with Windows/Linux servers, backups, storage, and system monitoring.
Knowledge of IT security, access management, antivirus, and endpoint protection.
Experience in commercial buildings, corporate offices, hotels, data centres, or large facilities is preferred.
Strong troubleshooting, analytical, and problem-solving skills.
Experience in vendor and AMC management.
Good documentation and reporting skills with working knowledge of MS Office/Google Workspace.
Ability to independently manage IT infrastructure and respond effectively to critical technical issues.
Why Join HN Safal?
Work at Mondeal One, a landmark commercial development in Ahmedabad.
Hands-on ownership of a newly established building’s IT and network infrastructure.
Exposure to networking, servers, cybersecurity, and smart-building technology.
Opportunity to work closely with facility teams, vendors, and senior management.
Opportunity to establish robust IT infrastructure and operational systems from the ground up.

Work arrangement
No