Business Development Associate

Apply here: https://cxorbi.com/careers
Company Description :
Cxorbi is an AI-powered customer experience intelligence platform that helps product, marketing, engineering, design, and research teams understand their users and improve every customer journey. Cxorbi brings together behavioural analytics, session replay, heatmaps, surveys, digital quality monitoring, research, and AI-powered insights in one platform.
We’re looking for a Business Development & Growth Associate to help generate new business, build a strong sales pipeline, and support Cxorbi’s growth and marketing initiatives.
This is a hands-on, sales-led role with exposure to business strategy, market research, positioning, and marketing. You’ll identify potential customers, start conversations, understand their challenges, demonstrate how Cxorbi can help, and work closely with the founding, product, and marketing teams to improve how we reach and convert customers.
This role is ideal for someone early in their career who is commercially curious, comfortable speaking with people, and excited about building a growing SaaS business from the ground up.
Role Description :
Research and identify potential customers across product, customer experience, UX, research, marketing, and engineering teams.
Build targeted prospect lists and identify relevant decision-makers within potential customer organisations.
Reach out to prospects through email, LinkedIn, cold calls, and other suitable channels.
Qualify leads by understanding their business needs, customer experience challenges, priorities, and buying timelines.
Conduct product demonstrations and clearly explain how Cxorbi can help teams understand users and improve digital experiences.
Build, manage, and regularly update the sales pipeline using CRM and outreach tools.
Follow up consistently with warm and cold prospects to move opportunities through the sales process.
Support the preparation of proposals, presentations, pitch decks, and other sales materials.
Help convert qualified opportunities into customers and coordinate a smooth handover after conversion.
Build relationships with prospective and existing customers to support retention, referrals, and future growth.
Conduct competitor analysis and market research to identify industry trends, customer needs, and new business opportunities.
Work with the marketing team on lead-generation campaigns, messaging, content distribution, and promotional activities.
Experiment with new outreach messages, audience segments, and acquisition channels to improve lead generation.
Collect prospect and customer feedback and share useful insights with the product and marketing teams.
Track and report outreach activity, demos, pipeline progress, conversions, and campaign performance.
Qualifications
0–3 year of experience in sales, business development, growth, marketing, or another client-facing role; relevant internships count.
Fresh graduates with strong communication skills and a genuine interest in business and sales are welcome to apply.
Excellent written and verbal communication skills in English.
Confident and professional when speaking with prospects through calls, email, LinkedIn, and product demonstrations.
Curious about how businesses grow, acquire customers, and make purchasing decisions.
Comfortable with cold outreach, follow-ups, rejection, and working toward measurable targets.
Able to research companies, understand their needs, and communicate a relevant value proposition.
Organised and capable of managing leads, conversations, follow-ups, and CRM records.
Interested in SaaS, customer experience, product analytics, UX research, digital products, or AI technology.
Basic understanding of marketing, lead generation, audience targeting, and campaign messaging.
A self-starter who can work independently and communicate reliably in a remote environment.
Willing to learn Cxorbi deeply and explain the product clearly to different types of customers.
Familiarity with CRM, email outreach, LinkedIn prospecting, or marketing tools is helpful but not mandatory.
Ownership mindset with the willingness to experiment, learn quickly, and build processes from scratch.

Work arrangement
No