Service Coordinator

Company Description Parkers Consulting & Ventures Private Limited is a leading financial consulting firm that partners with over 150 banks and NBFCs to deliver comprehensive lending solutions. The company specializes in personal, business, home, and property loans, along with DSA channel development and financial advisory services. Founded by Mr. Pankajj K. Shukla (Founder & MD), Parkers is steadily expanding its footprint across India. The head office is located at Apollo Square, Janjeerwala Square, Race Course Road, Indore, Madhya Pradesh, making it a key hub for finance professionals seeking growth-oriented careers.
Role Description The Service Coordinator is a full-time, on-site role based at the Indore head office. This position is responsible for coordinating end-to-end service delivery across multiple banking and NBFC partners, ensuring timely processing of loan applications and related financial services. Daily activities include managing customer inquiries, scheduling and tracking service requests, maintaining accurate records, and liaising with internal teams and external partners to resolve issues. The role also involves monitoring operational workflows, supporting DSA channel activities, and providing clear, professional communication to clients to ensure a smooth and efficient service experience.
Qualifications
Candidates should possess strong Service Coordination and Operations Management skills to manage workflows, processes, and service timelines effectively.
Candidates should possess excellent Interpersonal Skills and Communication abilities to interact professionally with clients, team members, and external partners.
Candidates should possess solid Customer Service skills to address queries, manage expectations, and ensure a positive client experience.
Candidates should ideally have basic knowledge of financial products (personal, business, home, and property loans) and an interest in the financial services sector.
Candidates should have strong organizational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
A bachelor’s degree in business, finance, commerce, or a related field is preferred, along with proficiency in common office software and digital tools.

Work arrangement
No