Process Associate

Hi Everyone, Calling all Freshers and Experienced Process Associates (BDE) in Jaipur!
We're hiring Freshers & Experienced professionals passionate about learning and working. Join us at OTOO Learning Pvt. Ltd. to make an impact and grow in a dynamic environment. Apply now!
Designation: Process Associate (BDE)
Job Location: Jaipur (Pratap Nagar)
Qualification: Freshers and experienced candidates can apply.
Salary: 18KUp to 22k CTC per month + attractive incentives
Company Description
OTOO Learning Pvt Ltd, which complements our mission of educational excellence. OTOO Learning is a premier platform that provides home and online tuition services, connecting qualified teachers to students and academic institutions across various cities. OTOO is a one-to-one platform that offers personalized academic solutions for students from pre-primary to 12th grade, across various educational boards including CBSE, IB, ICSE, and IGCSE.
With a commitment to delivering tailored educational experiences, OTOO Learning aims to cater to the unique needs of every student, providing high-quality tutoring services that help students excel academically.
Role Description
We are seeking a dedicated and proactive Process Associate to join our team in Jaipur. In this role, you will be responsible for providing end-to-end support to parents who are seeking home tuition services for their children in various cities. Your primary responsibility will be connecting with provided leads over the phone, understanding their requirements, and converting these leads into loyal customers by offering personalized tutoring solutions. You will ensure a smooth and efficient process from initial contact to customer satisfaction.
Key Responsibilities:
Lead Management: Connect with leads via calls, understand their specific requirements related to home tutoring, and provide tailored solutions.
Customer Support: Provide ongoing support to parents throughout the entire process, including selecting appropriate tutors, scheduling demo classes, and ensuring smooth communication between parents and tutors.
Communication Skills: Ensure clear, positive, and effective communication with parents and customers, addressing their queries and resolving issues promptly.
Feedback Collection: After the successful placement of tutors, follow up with parents to gather feedback on the tutor’s performance and overall experience.
Required Skills:
Excellent interpersonal and communication skills.
Should have commercial awareness.
Should have a positive attitude, confidence, and a determined approach.
Self-motivated with a results-driven approach
Should have convincing power.
If you’re interested, kindly contact us at 9001716788 or email hr@padhaihelp.com
Employment Type
Full-time
Industry
Education

Work arrangement
No