Telecaller& Receptionist

Role Description This is a full-time, on-site Telecaller & Receptionist role based in Greater Kailash. The Telecaller & Receptionist will manage incoming calls, make outgoing follow-up calls to clients and prospects, and maintain a courteous, professional tone in all phone interactions. The role includes greeting visitors, managing the front desk, coordinating appointments, and guiding guests to the appropriate team members. Daily responsibilities also involve handling basic clerical tasks such as maintaining records, updating visitor logs, supporting scheduling, and assisting with email or message communication. The person in this role will collaborate closely with the sales and operations teams to ensure smooth communication and a positive experience for clients and visitors.
Qualifications
Strong Phone Etiquette and Communication skills, with a clear, polite, and professional speaking style.
Experience with Receptionist Duties, including visitor management, front desk operations, and appointment scheduling.
Proficiency in Clerical Skills such as record keeping, basic data entry, and handling routine administrative tasks.
Customer Service skills to manage inquiries, resolve basic issues, and ensure a welcoming experience for clients and visitors.
Comfort using office tools and software (e.g., phone systems, email, calendars, spreadsheets).
Ability to stay organized, manage multiple tasks, and maintain attention to detail in a busy office environment.
Prior experience in a receptionist, telecaller, or front office role is preferred.
Minimum high school diploma; additional certification in office administration or customer service is an advantage.
Email your resume megbuilddeveloper@gmail.com

Work arrangement
No