Senior Account Manager

Company Description Lux Industries Ltd, J M division, is a well-established apparel manufacturer and brand operating within India’s dynamic textile and garment sector. The division focuses on designing, producing, and distributing a wide range of quality knitwear and innerwear products for diverse customer segments. With a strong presence in key textile hubs such as Tiruppur, Lux Industries emphasizes operational efficiency, reliable supply chains, and consistent product standards. Team members are encouraged to contribute ideas that improve customer satisfaction, strengthen relationships with trade partners, and support sustainable business growth. The organization values professionalism, accountability, and long-term collaboration with its workforce and business partners.
Role Description The Senior Account Manager is a full-time, on-site role based in Tiruppur, responsible for managing key customer accounts and driving sales growth for the J M division. This role involves maintaining strong relationships with distributors, retailers, and institutional buyers, ensuring that order cycles, deliveries, and product availability meet customer expectations. The Senior Account Manager will monitor sales performance, analyze market trends, and coordinate with internal teams such as production, logistics, and finance to resolve issues and optimize service levels. Daily tasks include conducting client visits, negotiating pricing and terms, presenting new product lines, preparing sales reports, and following up on payments and credit management. The role also requires identifying new business opportunities, implementing account plans, and providing feedback to management on competitor activities and customer needs.
Qualifications
Demonstrated experience in key account management or senior sales roles within apparel, textiles, FMCG, or related industries.
Strong skills in client relationship management, negotiation, and stakeholder communication.
Ability to analyze sales data, forecast demand, and prepare accurate performance reports.
Working knowledge of inventory, order management, and basic commercial terms (pricing, discounts, credit, and collections).
Proficiency with standard office and reporting tools (e.g., spreadsheets, presentations, CRM or ERP systems).
Excellent organizational and time-management abilities, with a focus on follow-through and problem-solving.
Comfort managing on-site responsibilities in Tiruppur and conducting regular field visits as required.
Bachelor’s degree in Business, Marketing, Textile Management, or a related field; relevant experience may be considered in place of formal education.
Fluency in English and local languages used in the Tiruppur market, with clear and professional communication skills.
Proven track record of meeting or exceeding sales targets and contributing to long-term account growth.

Work arrangement
No