Client Servicing Executive

Company Description GLOBAL MEDICAL EQUIPMENT AND SUPPLIES INC is a healthcare-focused organization headquartered in Murrieta, California, United States. The company provides medical equipment and supplies to support healthcare facilities and professionals in delivering quality patient care. Its operations emphasize reliability, compliance, and responsive service to meet diverse clinical needs. Team members work in a performance-driven environment with opportunities to contribute directly to customer and patient outcomes. The company values professionalism, integrity, and strong client partnerships across its locations.
Role Description The Client Servicing Executive is a full-time, on-site role based in Indore. This position is responsible for managing day-to-day client interactions, responding to inquiries, and ensuring timely resolution of customer concerns related to medical equipment and supplies. The role includes coordinating orders and deliveries, maintaining accurate client records, preparing and delivering product or service presentations, and supporting account management activities. The Client Servicing Executive will collaborate with internal teams such as sales, logistics, and finance to ensure smooth service delivery and high client satisfaction. The role also involves proactively identifying client needs, sharing feedback with management, and contributing to continuous improvement of service processes.
Qualifications
Strong Client Services and Client Relations skills to manage ongoing communication and build long-term partnerships.
Customer Service experience with the ability to handle inquiries, resolve issues, and maintain a professional demeanor.
Account Management capabilities, including tracking client activities, supporting renewals, and coordinating with internal teams.
Presentation skills to explain products, services, and solutions clearly to clients and stakeholders.
Excellent written and verbal communication skills and a high level of attention to detail.
Ability to work on-site in Indore, manage multiple tasks, and prioritize in a fast-paced environment.
Proficiency in basic office software (e.g., MS Office, email, CRM tools) and comfort with learning new systems.
Prior experience in client servicing, customer support, or account coordination; experience in healthcare or medical equipment is an advantage.
Relevant educational background in business, commerce, healthcare administration, or a related field is preferred.

Work arrangement
No