Sales Executive

Company Description PrimeRishta.com is a leading online matchmaking platform serving users across Canada, the USA, the UK, and Australia, with a focus on Sikh, Hindu, and Muslim communities. The company has helped connect more than 15,000 families, offering personalized matchmaking along with a range of ancillary services. Dedicated matchmakers work closely with users to curate suitable partner options based on personal preferences and shared values. PrimeRishta.com emphasizes both demographic and cultural compatibility while maintaining strict confidentiality and profile verification standards. Guided by strong values, the team views matchmaking as a meaningful, relationship-centric mission rather than a purely commercial activity.
Role Description This is a full-time, on-site Sales Executive role based in the Mohali district. The Sales Executive will engage with prospective and existing clients, explain PrimeRishta.com’s services, and build trust-based relationships that convert inquiries into successful memberships. Daily tasks include making outbound and inbound calls, conducting consultations to understand client needs, presenting service packages, and following up to close sales and achieve assigned targets. The role involves maintaining accurate records in CRM tools, coordinating with matchmaking and support teams, and providing timely feedback on customer preferences and market trends. The Sales Executive will also participate in promotional activities, contribute ideas to improve sales processes, and uphold the company’s values of respect, cultural sensitivity, and confidentiality.
Qualifications
Strong sales and customer relationship skills, including lead conversion, upselling, and negotiation abilities.
Excellent communication and interpersonal skills, with the ability to conduct clear, empathetic discussions in person and over phone/video.
Comfort using CRM systems and basic office software for tracking leads, updating records, and preparing simple reports.
Ability to understand diverse cultural backgrounds and demonstrate sensitivity when discussing personal and family matters.
Proven ability to meet or exceed sales targets in a service-based or subscription-based environment.
Strong organizational and time-management skills, with the capacity to handle multiple leads and follow-ups simultaneously.
Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred; relevant experience may be considered in lieu of formal education.
Prior experience in sales, customer service, matchmaking, or hospitality sectors will be an advantage.
Willingness to work on-site in Mohali district and maintain a professional, team-oriented attitude.

Work arrangement
No