Release Operations Coordinato

Role Description The Release Operations Coordinator is a full-time, on-site role based in the Greater Chennai Area. This role is responsible for planning and executing content and feature releases related to HK Schools Guide’s services and platforms, ensuring that all updates are delivered accurately and on schedule. Day-to-day tasks include coordinating with educators and internal stakeholders to gather release requirements, maintaining release calendars, preparing documentation, and monitoring releases for quality and consistency. The coordinator will track issues, communicate release status to relevant teams, and help improve release workflows and processes over time. This position also supports data organization, basic reporting, and administrative tasks that contribute to smooth operational delivery.
Qualifications
Strong organizational and coordination skills, with the ability to manage multiple releases and deadlines.
Experience in operations, project coordination, or administrative support, preferably in an education or services environment.
Excellent written and verbal communication skills to interact effectively with educators, families, and internal teams.
Proficiency with productivity and collaboration tools (e.g., spreadsheets, project tracking software, shared drives).
Attention to detail and accuracy in documentation, scheduling, and data handling.
Ability to work on-site in the Greater Chennai Area and collaborate in a team-focused setting.
Comfort with basic data analysis and reporting to support process improvement and decision-making.
Bachelor’s degree in any discipline; education, management, or related fields are an advantage.
Prior experience in school counseling, education services, or customer-facing roles is beneficial.

Work arrangement
No