General Manager

Company Description Daksh Hotels & Resorts, founded in 2017, blends Indian tradition with world-class hospitality, creating meaningful stays inspired by the ethos of Atithi Devo Bhava. The brand offers warm, guest-centric experiences designed for families, business travelers, and guests celebrating special occasions. Its growing portfolio includes properties in spiritual destinations, leisure locations, and experiential retreats. Team members join a culture that values genuine service, cultural sensitivity, and thoughtfully curated guest experiences.
Role Description The General Manager role is a full-time, on-site position based in Ahmedabad. The General Manager oversees daily hotel operations, including front office, housekeeping, food and beverage, and guest services, ensuring consistent service quality and guest satisfaction. This role manages budgets, revenue targets, and cost control, while monitoring occupancy, pricing, and market trends to support business growth. The General Manager leads and mentors the team, coordinates staffing and training, and implements standard operating procedures aligned with brand standards. The role also involves maintaining compliance with safety, hygiene, and regulatory requirements, handling guest feedback and escalations, and collaborating with corporate leadership on strategic and promotional initiatives.
Qualifications
Strong hotel operations and management skills, including front office, housekeeping, food and beverage, and guest relations.
Experience in financial management, budgeting, revenue optimization, and cost control within hospitality or related sectors.
Proven people leadership abilities, including team building, performance management, training, and conflict resolution.
Sound customer service and communication skills, with the ability to manage guest feedback and deliver high service standards.
Knowledge of hospitality industry standards, safety, hygiene, and regulatory compliance practices.
Ability to work on-site in Ahmedabad, with a hands-on, detail-oriented approach to daily operations.
Relevant academic background, such as a degree or diploma in Hotel Management, Hospitality, Business Administration, or a similar field.
Prior experience in a supervisory or general management role in hotels or resorts; experience in Indian hospitality brands is an advantage.

Work arrangement
No