Australian Loan Processor

Company Description
Akiva Solutions provides premium, dedicated offshore staffing solutions for Australian businesses, with headquarters in Sydney and a modern operational facility in Ahmedabad, India. The company builds secure, cross-functional teams across mortgage and financial services, real estate administration, lead generation and digital marketing, and bookkeeping and operations support. Rather than operating as a high-volume BPO, Akiva Solutions focuses on boutique, highly integrated teams that function as a seamless extension of clients’ local offices. Team members in Ahmedabad benefit from Australian business-hour shifts, direct mentorship from industry experts, a zero-toxicity work environment, and clear opportunities for career progression, becoming an integral part of an international team.
Role Description
This is a full-time, on-site Australian Loan Processor role based in Ahmedabad. The Australian Loan Processor will support mortgage and finance operations for Australian clients by reviewing and verifying loan application information, collecting and organizing supporting loan documents, and ensuring files are complete and accurate. Day-to-day responsibilities include liaising with client teams, updating loan processing systems, following up on missing information, and preparing files for underwriting and approval in line with Australian lending policies and compliance requirements. The role also involves maintaining clear communication with stakeholders, tracking application progress, and meeting service level timelines while adhering to strict data security and confidentiality standards.
Qualifications
Strong understanding of Loans and Loan Processing, including Australian mortgage processes and timelines.
Ability to manage and review Loan Documents with accuracy and attention to detail.
Knowledge of Underwriting concepts and basic eligibility criteria for mortgage and finance products.
Effective Communication skills, including clear written and verbal communication with Australian stakeholders.
Proficiency with MS Office and loan or CRM systems; comfort working with digital documentation and secure platforms.
Relevant experience in mortgage processing, banking, financial services, or similar back-office operations is highly desirable.
Strong organizational and time-management skills, with the ability to handle multiple files and meet deadlines.
Commitment to data privacy, compliance, and professional ethics; willingness to work Australian business hours.
Diploma or bachelor’s degree in finance, commerce, business, or a related field preferred.

Work arrangement
No