Receptionist

Company Description Team Aceso is a physiotherapy clinic based in Noida, focused on providing patient-centered rehabilitation and pain management services. The clinic aims to deliver high-quality, evidence-based care in a professional and supportive environment. Team Aceso values clear communication, empathy, and efficient coordination to ensure a smooth experience for every visitor. The team works collaboratively to support both clinical outcomes and a welcoming front-office experience for patients and their families.
Role Description This is a full-time, on-site Receptionist role located at Team Aceso physiotherapy clinic in Noida. The Receptionist will greet and assist patients, manage check-in and check-out processes, and provide information about appointments and services. Daily responsibilities include answering phone calls, handling inquiries, scheduling and confirming appointments, and maintaining an organized reception area. The role also involves managing basic clerical tasks such as updating patient records, handling paperwork, and coordinating with physiotherapists and other staff. The Receptionist is expected to deliver courteous, efficient customer service and support a calm, professional front-desk environment.
Qualifications
Candidates should possess strong Phone Etiquette and effective Communication skills.
Candidates should possess core Receptionist Duties experience, including greeting visitors and managing appointments.
Candidates should possess solid Clerical Skills for handling records, documentation, and basic office tasks.
Candidates should possess excellent Customer Service abilities to interact professionally with patients and visitors.
Prior experience in a clinic, healthcare, or service-oriented environment is preferred.
Comfort with using computers, appointment software, and basic MS Office tools is beneficial.
Ability to stay organized, manage multiple tasks, and maintain confidentiality of patient information.
Minimum high school diploma or equivalent; additional training in office administration or hospitality is an advantage.

Work arrangement
No