Sales Associate

Company Description Blackodor is a growing, forward-thinking company focused on delivering high-quality products and services to a diverse customer base. The organization values innovation, customer satisfaction, and long-term relationships built on trust and transparency. Team members are encouraged to bring new ideas, collaborate across functions, and contribute to continuous improvement. Blackodor supports remote work and uses modern tools and processes to stay connected and aligned. The company offers opportunities for professional growth and advancement for individuals who are proactive and results-oriented.
Role Description This is a full-time remote role for a Sales Associate at Blackodor. The Sales Associate will engage with prospective and existing customers via phone, email, and online channels to understand their needs and recommend appropriate products or services. Responsibilities include managing leads, conducting product demonstrations or walkthroughs, following up on inquiries, and maintaining accurate records in the CRM system. The role also involves collaborating with marketing and customer support teams to optimize the customer journey, meet sales targets, and support promotional campaigns. The Sales Associate is expected to provide clear, respectful communication, deliver excellent customer service, and contribute to team sales goals.
Qualifications
Customer-facing skills, including active listening, clear communication, and a strong service mindset.
Sales-related abilities, such as lead management, negotiation, and closing techniques.
Comfort with digital tools, including CRM platforms, video conferencing, email, and online collaboration software.
Ability to work independently in a remote environment, manage time effectively, and prioritize multiple tasks.
Strong analytical and problem-solving skills to understand customer requirements and propose suitable solutions.
Previous experience in sales, account management, or customer support is preferred but not strictly required.
High level of professionalism, integrity, and respect for people with diverse backgrounds and perspectives.
Relevant education or training in business, communications, marketing, or a related field is beneficial.

Work arrangement
No