Salesperson

Company Description Urban Trail Pvt Ltd operates TourDeWorld.in, a trusted travel partner dedicated to helping clients explore destinations around the globe. With six years of experience in the travel industry, the company focuses on creating personalized, seamless, and memorable travel experiences. A team of expert travel consultants designs customized itineraries to match individual preferences, from adventure to relaxation and cultural immersion. Urban Trail manages end-to-end travel planning, including flights, accommodations, and insider recommendations, while staying current on industry trends and offers to deliver strong value for clients’ budgets. The company is committed to making every journey stress-free, enjoyable, and tailored to the traveler’s goals.
Role Description The Salesperson role at Urban Trail Pvt Ltd is a full-time, on-site position based in Kolkata. The Salesperson will engage with prospective and existing customers to understand their travel needs, present suitable packages, and convert inquiries into bookings. Daily responsibilities include responding to leads via phone, email, and walk-ins; explaining itinerary options, prices, and inclusions; and coordinating with travel consultants to finalize customized plans. The role involves maintaining accurate records of client interactions, following up on proposals, and meeting sales targets while providing clear, honest information. The Salesperson will collaborate with the wider team to promote services, support marketing campaigns, and ensure a positive customer experience from initial contact through post-trip feedback.
Qualifications
Strong customer service and interpersonal skills, with the ability to build trust and long-term client relationships.
Sales and negotiation abilities, including experience working with targets, handling objections, and closing deals.
Excellent communication skills in English and local languages, with clear verbal and written presentation of travel options.
Basic proficiency in computer and office tools (email, CRM or sales software, spreadsheets) and comfort working with online booking platforms.
Knowledge of travel products, destinations, and itinerary planning; prior experience in travel, hospitality, or related sectors is an advantage.
Organizational and time-management skills, with attention to detail and the ability to handle multiple inquiries simultaneously.
Ability to work on-site in Kolkata, including flexibility in working hours based on business needs.
Preferred qualifications: diploma or degree in tourism, hospitality, business, or a related field, or equivalent relevant experience.

Work arrangement
No