Business Development & Learner Success Executive

Business Development & Learner Success Executive
Promanac Solutions | Pune - Hybrid | Full-time
At Promanac, we believe Project Professionals are impact creators. They turn ideas into outcomes, solve complex problems and lead change. Promanac exists to upskill professionals and empower organizations by building the knowledge, skills and capabilities needed to create greater impact.
We are looking for a Business Development & Learner Success Executive to help us take this mission to more professionals, grow our learner community and deliver an exceptional learner experience.
What you'll do:
B2C Sales & Learner Success
• Handle inbound enquiries and generate outbound leads through calls, LinkedIn, WhatsApp and other channels.
• Speak with prospective learners, understand their requirements and explain our programs.
• Follow up with leads, handle objections and convert enquiries into enrolments.
• Manage the complete journey from enquiry → enrolment → payment → training → certification.
• Coordinate learner onboarding, schedules, WhatsApp groups, learning resources and session recordings.
• Support learners through their PMP® application, audit and exam journey.
• Coordinate certificates, PMI resources and other learner requirements.
• Build relationships with learners and generate referrals, testimonials and recommendations.
Marketing & Lead Generation
• Support and manage Promanac's presence across LinkedIn, Instagram, Facebook, Google and YouTube.
• Create, coordinate and publish content across relevant platforms.
• Respond to marketing-generated enquiries and help convert digital interest into leads and enrolments.
• Coordinate with external content and marketing partners.
• Identify opportunities to improve reach, lead generation and conversion.
What we're looking for:
• 1–3 years of experience in B2C Sales, Inside Sales, Business Development, Customer Success, EdTech, Training or a similar role.
• Excellent communication and interpersonal skills.
• Comfortable with calling, follow-ups and sales conversations.
• Strong ownership, organization and execution skills.
• Customer-oriented and proactive.
• Comfortable working in a growing entrepreneurial environment.
• Good working knowledge of LinkedIn, WhatsApp, Google Workspace and MS Office.
Good to have: Experience selling professional training or certification programs, or familiarity with PMP®, PMI, Agile or Project Management.
What success looks like: Success means growing enrolments, delivering a strong learner experience, and generating referrals, testimonials and new business opportunities.

Work arrangement
No