Operations Analyst, Entry Level

Jobright is a personal AI job search agent that simplifies job searching and helps users reach better job outcomes. The Operations Analyst supports operational performance through data validation, recurring reporting, process issue investigation, workflow analysis, and tracking measurable improvements.
Why Join Us
• Build real, production AI agents used by real users
• High ownership and impact
• Work at the intersection of AI, agents, and product
• Shape how people experience AI-driven job search
Responsibilities
• Collect, organise, and validate operational data from agreed sources before using it in reports
• Maintain recurring reports and simple dashboards for volumes, turnaround times, and process quality
• Investigate unusual changes, reconcile inconsistent records, and document findings with clear supporting evidence
• Map routine workflows, identify handoff problems, and support colleagues in testing practical improvements
• Track agreed operational actions, monitor outcomes, and maintain up-to-date process documentation
• Communicate findings and limitations clearly to colleagues without overstating what the data shows
Qualification
Required
• Entry-level candidates are welcome; analytical experience may come from coursework, internships, volunteering, or personal projects
• Comfort working with spreadsheets, including formulas, sorting, filtering, and basic summaries
• Ability to check data quality, reason through a discrepancy, and explain a finding clearly
• Attention to detail, organisation, and willingness to ask questions about unfamiliar business processes
• Clear communication in English and ability to work reliably with a remote team
Preferred
• Exposure to SQL, a dashboard tool, or basic data visualisation
• Experience documenting a process or measuring the result of a process improvement
• Interest in operational reporting, quality assurance, or workflow analysis

Work arrangement
No