Executive Sales Representative

CJS Cleaning Solutions is a residential and commercial cleaning company serving North Carolina. We get a steady flow of inbound leads by text, phone, and web form. Your job is to answer them fast, quote them accurately, and get them on the schedule.
What you'll do
Respond to inbound leads by SMS and phone (Quo), usually within minutes during your shift
Qualify the job: square footage, bedrooms/bathrooms, service type (standard, deep, move in/move out, recurring)
Quote from our pricing sheet and book the job in BookingKoala
Run follow up sequences on leads that don't book on the first contact
Confirm appointments, handle reschedules, and keep the calendar clean
Log every lead and outcome so we can track conversion
Escalate pricing exceptions, complaints, and damage claims to the owner
What we're looking for
1+ years in sales, customer service, or appointment setting, ideally US-facing
Clear, natural written and spoken English; Spanish is a strong plus
Comfortable on the phone and quick over text
Reliable internet, quiet workspace, headset and at least 2 monitors/screens
Organized and self-directed; you follow the process without being chased
Experience with a CRM or booking software is a plus (we'll train on ours)
Details
Remote, full time or part time
Hours: US Eastern business hours, some weekend coverage
Hourly pay, paid weekly, with performance bonuses tied to booked jobs
Qualifications
Proven experience in sales, account management, or business development.
Strong communication, presentation, and negotiation skills, with the ability to build trust and long-term client relationships remotely.
Ability to manage the full sales cycle independently, including prospecting, lead qualification, proposal development, and closing.
Comfort using CRM platforms and basic productivity tools (e.g., email, video conferencing, spreadsheets) to track activities and results.
Solid organizational and time-management skills, with the capacity to prioritize multiple opportunities and meet defined sales targets.
Self-motivated, results-oriented mindset with a commitment to ethical, customer-focused selling practices.

Work arrangement
No