Branch Manager

Company Description Kotak Mahindra Group, established in 1985, is one of India’s leading financial services conglomerates and operates Kotak Mahindra Bank, the first non-banking finance company in India to become a bank. The Group offers a comprehensive range of financial services, including commercial banking, stock broking, mutual funds, life insurance, and investment banking. With a strong consolidated balance sheet and net worth, Kotak Mahindra serves both individual and corporate customers across India through an extensive branch and franchise network. It also has international offices in major financial centers such as London, New York, Dubai, Abu Dhabi, Bahrain, Mauritius, California, and Singapore, providing diverse growth opportunities for professionals.
Role Description The Branch Manager is responsible for leading and managing the day-to-day operations of the Kotak Mahindra Bank branch in Varanasi. This full-time, on-site role includes overseeing customer service, branch sales, and cross-selling of banking products and services to meet business targets. The Branch Manager will guide and mentor branch staff, ensure adherence to regulatory and compliance requirements, and maintain high standards of operational efficiency. The role involves analyzing local market opportunities, building strong customer relationships, managing risk, and implementing bank policies and procedures. The Branch Manager will also collaborate with regional leadership to align branch performance with overall business strategy and growth objectives.
Qualifications
Candidates should possess strong leadership, team management, and people development skills.
Candidates should possess branch operations, customer service, and process management skills.
Candidates should possess sales, business development, and cross-selling skills in retail banking or financial services.
Candidates should possess risk management, compliance, and regulatory awareness skills.
Candidates should possess communication, negotiation, and relationship-building skills with customers and internal stakeholders.
Relevant experience in banking or financial services, preferably in branch management or supervisory roles.
Graduate degree in business, finance, commerce, or a related field; a postgraduate or professional qualification in finance or management is an advantage.
Ability to work with banking systems and analytical tools, with strong numerical and problem-solving skills.
High level of integrity, customer-centric mindset, and readiness to work in a performance-driven environment.

Work arrangement
No