Front Office Receptionist

Company Description Hotel Sidh Veantha is a hospitality-focused establishment committed to providing a comfortable and welcoming experience for all guests. The hotel values professionalism, courtesy, and efficient service at every point of guest interaction. Team members are encouraged to contribute to a friendly atmosphere and maintain high standards of cleanliness and organization. The front office plays a key role in shaping the guest experience, making this position central to the hotel’s daily operations.
Role Description This is a full-time, on-site Front Office Receptionist role based in Ramkrishna Nagar Patna. The Front Office Receptionist will greet guests, manage check-in and check-out procedures, and respond to inquiries in person, over the phone, and via email. Responsibilities include handling reservations, maintaining guest records, coordinating with housekeeping and other departments, and managing front desk documentation and basic cash handling. The role also involves addressing guest concerns, providing information about hotel services and local attractions, and ensuring the front office area remains clean, organized, and welcoming. The receptionist will work closely with the hotel team to support smooth daily operations and a positive guest experience.
Qualifications
Strong Customer Service and Communication skills to interact effectively with guests and colleagues.
Proficiency in Receptionist Duties and Front Office operations, including check-in, check-out, and reservation handling.
Professional Phone Etiquette for managing calls, inquiries, and guest requests.
Basic computer literacy and familiarity with hotel management or reservation systems.
Ability to remain calm, organized, and detail-oriented in a fast-paced environment.
Reliable, punctual, and able to work flexible hours, including weekends and holidays as needed.
Prior experience in hospitality or front desk roles is preferred but not mandatory.

Work arrangement
No