Program Manager

Company Description Imarticus Learning is a leading education provider focused on industry-specific, technology-enabled learning experiences across finance, data analytics, technology, marketing, and management. Over the past 12 years, the organization has impacted more than 1 million learners through expert faculty, premier institute partnerships, and a strong global hiring network. Its programs span job-assured offerings, global accounting and finance, executive education, and senior leadership development, emphasizing practical, career-ready skills. Imarticus Learning is recognized for immersive teaching methods, including live lectures, hybrid learning modules, capstone projects, and soft skills training, resulting in strong placement outcomes and significant salary growth for learners. The company has received multiple awards for innovation and excellence in digital learning and workforce skilling.
Role Description The Program Manager will oversee end-to-end planning, execution, and continuous improvement of learning programs, ensuring high-quality delivery and learner satisfaction. This full-time, on-site role based in Mumbai involves coordinating with faculty, industry mentors, and internal teams to manage schedules, resources, and program milestones. The Program Manager will monitor program performance, track learner outcomes, and implement feedback-driven enhancements to curriculum and delivery formats. Day-to-day responsibilities include managing stakeholder communication, resolving operational issues, supporting learner engagement activities, and ensuring alignment with organizational quality standards and compliance requirements. The role also involves preparing reports and dashboards, contributing to new program launches, and supporting strategic initiatives to enhance the overall learner experience.
Qualifications
Program and project management skills, including planning, scheduling, and end-to-end execution of educational or training initiatives.
Strong stakeholder management, communication, and collaboration skills to work effectively with faculty, learners, and cross-functional teams.
Operational and process management skills, including resource coordination, documentation, and adherence to quality and compliance standards.
Learner engagement and customer service skills, with the ability to handle queries, collect feedback, and drive high satisfaction and retention.
Analytical and reporting skills, including proficiency in using spreadsheets, dashboards, or learning management systems to track program performance.
Bachelor’s degree in business, education, management, or a related field; a postgraduate qualification or MBA is an advantage.
Experience in education, edtech, training, or professional learning environments is highly beneficial.
Ability to work in a fast-paced setting in Mumbai, with strong problem-solving skills and a focus on continuous improvement.

Work arrangement
No